Fall River Housing Authority Hiring for Clerk Interviewer Job at Fall River, MA Full Time

Function: The incumbent in this position has direct contact with public housing residents, contracted vendors and representatives of various community agencies. The incumbent is responsible for providing clerical support and is expected to perform moderately complex data entry, with a reasonable degree of independent action and judgment in an effort to support operations at the site-level. Incumbent is called upon to maintain and secure confidential resident files associated with work assignment in this area.

Essential Job Duties:

· Assists with initial preparation of leasing of all prospective residents, including: obtaining all information for tenanting and rent calculation.

· Assists with and performs resident re-certification process, including: verifying income and assets; ensuring completion and signing of all necessary forms; updating household information in tenant management database, and ensuring tenant folders are organized and filed in accordance with in-house procedure.

· Receives communications from tenants, including: work order requests, income adjustments, and complaints, and relates information to appropriate agency staff.

· Notifies tenants of unit inspections and assists with all scheduled inspections.

· Maintains updated records and logs for laundry access cards, key cards, keys, parking decals, domestic pet records, etc.

· Assists in the preparation of rent bills, private conferences, in-house agreements and 14-day notices.

· Assists with distribution of rent bills and periodic notifications to tenants.

· Accepts rent payments and provides receipts.

· Receives vacating information from tenants and assist Manager or Assistant Manager with preparing paperwork for vacating process.

· Accompanies specialists in pest exterminations and other contracted services as needed.

· Assists residents, either directly of via referral, with social services, employment, financial, health problems, etc.

· Performs other related duties of class as required.

Secondary Job Duties:

· . Any other related duties of the job classification, as required.

Qualifications and Skills:

• Knowledge of Business English and Business Math.
• Basic knowledge of the rules and regulations governing various Assisted housing programs including, but not limited to, all Federal and State Programs, Section 8 and Rental Rehab.
• Ability to relate effectively to Housing residents and prospective tenants.
• Strong arithmetic computation skills.
• Basic typing skills and ability to utilize office equipment.
• Ability to work with and maintain a filing system.
• Ability to perform work under time pressure.
• Ability to understand and follow oral and written instructions.
• Good communication skills and strong inter-personal skills.
• Ability to furnish work directions from others.
• Ability to communicate in Spanish is preferred.

Experience and Education:

The nature of this class of work strongly suggests prior clerical experience in a moderately large organization, especially experience in maintenance of uncomplicated financial records, personal relationships with clients and office practices. In addition, completion in Business English and Business Math, office practices, and use of office machines as may be gained by completing a curriculum in business in high school, seem to be warranted of a candidate. Candidate must be bondable. Good communication skills and strong inter-personal skills are necessary. Good physical health is called for in this position. Requires possession of a valid driver’s license and own vehicle.

Job Type: Full-time

Pay: $653.26 – $881.91 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• Day shift
• Monday to Friday

Work Location: One location