Family Services Ottawa Looking for Saturday Receptionist at Ottawa, ON Full Time

One permanent part time position is available – ***Must be bilingual English and French***

Required Availability: Saturday 12:00 pm to 5:00 pm – in office only.

Position Summary

Under the direction of the Clinical Manager the Receptionist is the first point of contact welcoming clients and visitors to Family Services a la famille Ottawa. The Receptionist is required to greet all clients and visitors and direct them to the appropriate staff person. In addition, the Receptionist will:

• Receive all incoming telephones calls; address general inquiries and redirect where appropriate.
• Ensure reception area, including supplies, are maintained in a neat and presentable fashion and monitor visitors who are present in the waiting room.
• Maintain intake availability of counsellors and assign cases to available intakes.
• Liaise with other community agencies/ professionals to develop and maintain referral sources
• Provide clerical/administrative support as assigned.
• Perform other related duties as assigned.

Required Qualifications

The ideal candidate must have excellent interpersonal skills and strong oral, written and verbal communication skills in English & French

as well as:

• A secondary school diploma along with a minimum of two years providing reception or clerical support in a computerized office environment or an equivalent combination of relevant education and experience.
• Ability to maintain professionalism and support clients in an empathetic, courteous and tactful manner.
• Ability to prioritize work, multi-task and to respond to conflicting demands while maintaining a high degree of accuracy.
• Strong administration and computer skills including experience with Office 365
• Experience working in the social services and non-profit sector is preferable.

As a condition of hire the successful candidate will be required to provide proof of:

• Legal entitlement to work in Canada.
• Current full immunization to Covid-19*

FSO is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. FSO is committed to ensuring that each individual will have genuine, open and unhindered access to employment opportunities.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please let us know.

*While we thank all candidates for their interest, only those selected for an interview will be contacted*