Felder Group USA is looking for a Field Service Technician to join our team. The Field Service Technician will be based out of our New Castle, DE office and is responsible for providing on-site client installation, repairs, and maintenance of their equipment as well as in-office customer service support via our integrated digital ticket system.
The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide the best possible customer service.
Responsibilities:
Requirements:
About Felder Group USA:
We are a well established manufacturer of high quality, precision European woodworking machines. Our equipment includes the latest technology, the highest safety standards, and we use the best raw materials to maintain quality assurance. Our goal is to continue aggressive growth by providing excellent service and the ultimate customer support that our clients have come to expect. We are a very rapidly growing company while at the same time still maintaining a small company feel. Our teams are composed of small groups of individuals who need to work well independently and without excessive “micro managing”.
Felder Group USA benefits include:
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