Ferrilli Hiring for CRM Recruit Consultant (P115) at Remote Full Time

A consultant at Ferrilli works in partnership with clients, working through the Service Delivery Lifecycle, to engineer solutions for new system roll-outs, major/minor enhancements, and/or ongoing maintenance of existing systems and applications; within scope and budget agreed with client.

Consultant roles report up through the Operations/Delivery function, specifically working under a practice manager and ultimately the VP of Professional Services. Within the organization there are four levels of consultants. Expectations of consultants vary based upon your level.

• Analyze, define, and document requirements for data, workflow, safety processes and standards, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs.
• Train end users or technical support staff to use programs.
• Building and applying technical, safety, industry, and functional standards to support efforts in enabling value creation for clients
• Supporting the analysis and design of business processes enabled by ERP/SIS

Configuration of the CRM Recruit application including the WFE or CX (front-end that the student see’s), Developing and troubleshooting workflows, setting up communication plans and campaigns, utilizing advanced finds.