Finalsite Hiring for Systems Engineer at Remote Full Time

Finalsite is the preferred website, communications, and marketing platform of more than 8,000 schools worldwide. The company’s people, products and services transform how schools connect and engage with their community, recruit students and staff, and fundraise; while managing the complex requirements around data privacy, accessibility, hosting and security. Finalsite products and services include award-winning website designs, a robust content management system, a powerful enrollment management system, innovative inbound marketing tools, data integration, training, support and marketing consulting. With a 96% retention rate year-over-year, Finalsite is the choice of over 700 NAIS member schools and 1000+ school districts in the U.S., and international schools and universities in over 115 countries around the world. The company is headquartered in Glastonbury, CT with offices in Austin, TX and Columbus, OH, U.S.A., as well as in the U.K. For more information, please visit www.finalsite.com.

MISSION

Finalsite’s mission is to help schools prepare students to be successful and make the world a better place.

VISION

Finalsite will transform the way school communities engage with their schools.

SUMMARY OF THE ROLE

The IT Systems Engineer will be responsible for full lifecycle implementation and support of enterprise IT systems. The ideal candidate will come from a background in systems engineering and have extensive experience with both UNIX and Windows and maintaining those systems at enterprise scale while being well versed in physical asset management of items such as laptops and mobile devices.

LOCATION

100% Remote – Anywhere within the US or UK.

RESPONSIBILITIES

• Research, plan, and implement full lifecycle solutions around enterprise IT systems not limited to but including:
  • Endpoint and MDM for physical devices
  • EDR/MDR
  • Firewall/networking configuration
  • Configuration management
  • Identity and Access Management
  • Disaster Recovery/Backup strategy around critical systems
• Provide operational support to other groups within the organization such as PeopleOps, Security, and Engineering not limited to but including the following:
  • Onboarding/Offboarding
  • Patch management
  • Troubleshooting internal systems such as VPN
  • Access Control
  • Asset management
• Be able to articulate IT goals and strategy in both technical and non-technical terms to the key stakeholders as needed.
• Collaborate with engineering, security, and SRE teams to develop comprehensive IT strategies, frameworks, and documentation at an enterprise scale.
• Handle escalations from IT support analysts as needed.

QUALIFICATIONS AND SKILLS

• Intimate knowledge of enterprise IT systems such as:
  • Active Directory / GPO / Domain Controller Configuration
  • IDP Systems such as Okta
  • ServiceNow
• Knowledge of configuration management tools such as Chef/Puppet/Ansible
• Extensive experience with physical networking and wifi hardware such as access points, camera systems, and hardware firewalls such as those from Sophos or Palo Alto.
• Extensive endpoint management experience with systems such as AirWatch, SCCM, Intune, and Jamf.
• Extensive automation/scripting language experience with PowerShell, Bash, Python, Ruby, etc.
• Experience working in the public cloud (AWS, GCP, Azure).

Link to All Staff Competencies and Mental and Physical Requirements

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States and the United Kingdom. Current residency, as well as continued residency, within the United States and UK, are required to obtain (and retain) employment with Finalsite.

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite’s People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation.