Finch Hiring for Director of Business Development at United States Full Time

We are now looking for a dynamic Director of Business Development who will build and lead our sales efforts while helping define a new approach to acquiring customers and developing strategic partnerships.

Work setup: Remote/Hybrid

Location: EST highly preferred

Position Overview:

As our Director of Business Development, you’ll be responsible for driving Finch’s growth from start to finish. You’ll manage the entire sales process, from finding potential customers to closing deals. You’ll also work closely with our marketing team to generate leads and optimize our sales process. And last but not least, you’ll build strong relationships with our partners and make sure they’re aligned with our customer service team to ensure long-term client satisfaction.

So, if you’re a sales leader with agency experience who’s looking for a challenge and a chance to make a real impact, we want to hear from you!

We’re a team that values trust, collaboration, and customer focus, and we’re excited to add someone special to our tribe.

Key Responsibilities:

• Lead Generation: Develop strategies with the marketing team to drive high-quality leads and fill the sales pipeline.
• Sales Process Optimization: Continuously refine the sales process to improve conversion rates and increase closed-won percentages.
• End-to-End Sales Management: Own the lead-to-close process, handling everything from discovery calls to contract negotiation and deal closure.
• Team Leadership: Oversee and mentor the Account Development Representative (ADR) team, ensuring effective outbound strategies and consistent performance.
• Partner Program Development: Build and manage a referral network, identifying and nurturing partners for cross-selling and referral opportunities.
• Key Account Management: Post-sale, maintain relationships with top-tier accounts, working closely with the CSM team to support renewals, growth, and long-term success.
• Collaboration: Foster strong collaboration between the sales and CS teams to ensure seamless client onboarding and a focus on customer experience and trust.
• Sales Goals: Drive the company’s quarterly and annual sales targets.

Qualifications:

• Bachelor’s degree in a related field, or equivalent experience.
• 3-5+ years of sales experience in a marketing agency environment, with at least 1 year in a leadership role within ecommerce or digital marketing.
• Proven track record of meeting or exceeding sales targets.
• Strong knowledge of ecommerce services (SEO, CRO, paid media, etc.).
• Excellent leadership, communication, and negotiation skills.
• Ability to think strategically and execute tactically.
• Familiarity with CRM systems (HubSpot preferred) and sales analytics tools.
• Willingness to travel for events and client meetings as needed.

Why Join Finch?

• Be part of a forward-thinking company revolutionizing the ecommerce space.
• Build and own a sales program from the ground up with a focus on customer experience and trust.
• Work in a dynamic, remote-friendly environment with a talented, collaborative team.
• Competitive salary, benefits, and opportunities for professional growth.