Flamingo Plumbing & Backflow Services Hiring for Customer Service Representative at West Palm Beach, FL Full Time

About us

Flamingo Plumbing & Backflow Services is a small business in West Palm Beach, FL. Our team and customers are family and we are looking for someone who values our culture and takes pride in doing things the “Flamingo way”

Our work environment includes:

• Modern office setting
• Casual work attire
• Growth opportunities
• Relaxed atmosphere
• Healthcare/Dental/Vision
• 401k 3% contribution NO MATCH REQUIRED!

We are looking for a customer service representative. A customer service representative, or CSR, will act as a liaison, scheduling service calls, creating work orders and resolving issues via phone and email. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Job Type: Full-time

Pay: $18.00 – $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance
• Work from home

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• West Palm Beach, FL 33411: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Work Location: One location