Qualifications:
Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting
Confident and comfortable engaging customers to deliver an elevated experience
Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products
Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
High level of ethics, values, integrity, and trust
Flexible availability – including nights, weekends, and holidays
Responsibilities:
Coaching and motivating your team to inspire top performance and an exceptional customer experience
Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
Execute plans to drive key performance indicators to maximize profitability
Enhance brand loyalty by empowering team to create a natural and personable experience for customers
Act as a partner between customers, sales associates, store leadership and corporate business partners
Maintains a high level of customer focus and leads by example with clear and engaging communication
Ensures visual directives and standards are maintained
Passion for teaching associates product knowledge and how to apply their learnings to the customer experience
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