Ford Motor Company Hiring for UX Design Analyst at Salt Lake City, Utah Full Time

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world — together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Ford Credit’s new Product Organization is taking shape, with the formation of six teams designed to make it easier for product teams to truly obsess over improving the customer experience and, ultimately, help Ford Credit be a reason customers choose and stay with Ford.

We’re seeking an innovative, expansive problem solver to provide both inspiration and leadership to a User Experience team. This people leader will get the chance to guide their team through a journey of human-centered research to uncover insights that contribute to all phases of the design process while overseeing the creation of seamless product and service experiences across the Ford Credit portfolio of products. This role will be responsible for driving a healthy, inclusive culture, and orchestrating across a broad range of functions and features to produce unrivaled designs while encouraging collaboration, transparency and clarity between multiple offices, teams and functions.

Applicants who live in the SE Michigan area will be required to be in office three days a week in a hybrid work environment.

What you’ll be doing

• Designs lean, iterative, and development-ready solutions that can scale for the future, but understands the technology constraints of the now.

• Thinks deeply about the user experience balanced with business goals to inform their designs.

• Leads the product team (Product Owner, Project Manager, Software Engineers) through the user-centered design process with collaborative workshops for discovery and ideation.

• Applies user research insights to drive product design and strategy, and help your team understand why and how to build better experiences.

• Plans and executes user research in collaboration with internal stakeholders, and shares findings broadly across the organization.

What you’re good at

• Craft beautiful and usable designs for digital products by applying your domain expertise, deep research findings, and collaborating with peers across the product organization.

• Conduct user research and experiments from planning to synthesis.

• Play an active role in advocating for a Human-Centered Design process and creating a collaborative environment.

• Engage and inspire the product organization about our customers’ experiences through powerful story-telling of the human-centered design process, research insights, and customer journeys.

• Lead as a ‘player/coach’ – owning UX design and mentoring less experienced designers.

Skills you should have

• Demonstrable experience in UX design and research in all phases across a variety of projects and mediums.

• Deep expertise in Interaction & Visual Design, Information Architecture, UX Writing, and UX Research.

• Advanced knowledge of Sketch, InVision, Adobe Creative Suite, and/or other design and prototyping software.

• Visualize and test concepts at varying levels of fidelity – napkin sketches, sacrificial concepts, wireframes, interactive & functional prototypes, development-ready assets.

• Experience synthesizing research findings into actionable insights that inform strategic decisions and design solutions.

You’ll have…

• Bachelor’s degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design-related degree.

• 4+ years of experience as a UX/Interaction/Product Designer working across a breadth of digital media.

• 2+ years of experience leading the human-centered design process with highly collaborative, multidisciplinary teams.

Even better, you may have…

• Master’s in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design related-degree.

• Additional Bachelor’s in sociology, anthropology, psychology, or related degree.

• 6+ years of experience as a UX or Interaction Designer.

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

New Hire Benefits (https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2023-benefits-and-comp-GSR-sal-plan-1.pdf)

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

#LI-Remote #LI-FordCredit

Requisition ID : 21629