Foundation Recovery Systems Hiring for Production Administrative Assistant Job at Kansas City, MO Full Time

Foundation Recovery Systems (FRS), A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service throughout Missouri, Iowa, Illinois, and Kansas. With fully trained technicians, industry-leading products, and nationally backed warranties, FRS is here to restore your foundation or crawl space.

The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks.

This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.

What we provide for our employees:

• Bi-weekly Pay
• Full-time nonseasonal work!!!
• Superior training will ensure you start with immediate success
• Competitive and rewarding, family-oriented culture
• Advanced leadership training opportunities
• World-class training and support
• Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays.

Job Responsibilities:

• Provide administrative support for the Office Manager and the Production Manager.
• Great customer experiences and service is how we built our reputation. You will be the right fit if you believe in serving people and solving problems.
• Setting and confirming install dates.
• Following up with customers on a variety of issues.
• Keeping customer records current and updated.

What is required to join our team as a Production Administrative Assistant:

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Accounting experience preferred

Additional Information

• Must be positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• High Multitasking qualities
• Being able to meet deadlines
• Excellent computer skills
• Great oral and verbal communication

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