We currently have an exciting opportunity for a Casual Booking Clerk to provide support to the team at Royal Columbian Hospital located in New Westminster, B.C. We are looking for a committed and personal person with an eye for detail who is able to juggle numerous tasks in a busy environment. You like helping people, conduct business in a professional manner and display excellent communication skills. A focused approach is needed to complete routine day-to-day tasks and handle changing calendars, priorities, and timelines. You will take a thorough, hands-on approach to deliver high quality and precise work while carrying a high level of integrity, discretion, and confidentiality.
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.
Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.
Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.
Detailed Overview: Under general supervision, books in/out patient tests, procedures and appointments; registers out patients and performs reception and related clerical duties for the designated clinical area. Responsibilities:
Schedules in and out-patients for various procedures by booking appointments, arranging follow up visits, re-scheduling and maintaining patient waiting lists for the designated clinical area.
Registers out-patients by obtaining medical billing information such as patient demographics, completing requisitions and required documentation, creating computer and hard files and filing alphabetically.
Performs reception duties for the designated clinical area such as greeting patients and visitors, answering the telephone, taking messages, answering routine inquiries and/or referring to the appropriate area, as appropriate.
Verbally transmits test results to physician’s offices, other hospitals and nursing units, as required.
Performs clerical duties such as typing, forwarding medical reports for transcription and ensuring department copies are filed and/or reports are distributed.
Retrieves cinifilms and reports by performing duties such as calling reference number on computer, signing film out, photocopying material and packages for forwarding to other agencies.
Compiles information required for reports on patient visits, forwarding completed information to the Finance Department.
Monitors stationary and supply levels, preparing stores requisitions or stationary order requests, as required.
Performs other related duties as assigned.
Qualifications: Education and Experience
Grade 12 and two (2) years’ recent related experience or an equivalent combination of education, training and experience.
Skills and Abilities
Knowledge of medical terminology.
Ability to keyboard at 45 w.p.m.
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Ability to organize work.
Physical ability to carry out the duties of the position.
Ability to operate related equipment.
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