Freedom Solar Power is the tenth-largest solar installer in the U.S. Founded in Austin in 2007, we now serve Texas, Colorado, Florida, North Carolina, and Virginia! Our residential and commercial solar reputation is based on our dedication to quality and service. At Freedom Solar Power, our mission is to empower everyone to get clean, affordable, and reliable energy from the sun. We take great pride in living by these 6 core values every day:
Pride in Quality Craftsmanship
Go Above and Beyond
Put People First
Have a Humble Heart
Give a Damn
Shoot Straight
Our mission is the heart of who we are! It’s part of why we’ve been voted Best Places to Work in 2019 and 2020 by the Austin and Houston Business Journals!
Freedom Solar Power is looking for a professional and detailed oriented Call Center Representative (CCR) to join our team. The CCR will be responsible for ensuring customer satisfaction by quickly addressing customers’ queries and complaints regarding their solar installation and providing solutions. The CCR must be able to stay calm when the customer is stressed and/or upset and de-escalate the issue by providing solutions. You must maintain a positive, empathetic, cheerful, and professional interaction with customers.
Essential Functions and Duties:
Qualifications:
Knowledge, Skills and Abilities:
Favorable, but not Necessary Experience:
Freedom Solar Power recognizes that talented people are attracted to companies that provide competitive pay, upward mobility, and exciting fast-paced culture. For this reason, we offer a growing Benefit Plan that includes the following:
Medical, Dental, and Vision Insurance
100% Company-Sponsored Short-Term Disability
401(k) Employer Matching
Weekly Pay Dates
3 Weeks PTO
8 Paid Holidays
Team Building Events!
Upward mobility Opportunities!
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Work Location: One location
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