About Us
Freeman is the global leader in events. Whether virtual, in-person, or hybrid, we are on a mission to redefine live for a new era. With a data-driven approach and the world’s largest network of experts, our insights are shaping exhibitions, exhibits, and events that drive audiences to action. Our integrated full-service solutions leverage a 100-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
The Sr Client Relationship Director develops relationships and solicits business with new and existing For Profit and Association accounts. Grows opportunities with existing accounts by selling additional services. High level of account complexity in one or more accounts.
Essential Duties & Responsibilities
Leadership
Lead sales team in the successful and profitable pursuit of revenue opportunities.
Execute short and long term sales strategies.
Play a lead role on major accounts.
Execute effective team sales meetings.
Ensure routine and successful collaboration with branch leadership and regional sales teams.
Client Relationships
Sells all Freeman lines of business, products and services and all related services and support.
FoConcentrate on “in the year, for the year” opportunities while developing multi-year contracts.
Act as primary representative for assigned accounts taking each account through the Freeman Sales Cycle.
Obtain future show/event schedule information from client and solicit appropriate future business.
Produces sales proposals and presentations.
Achieves budgeted sales goals and revenue contribution.
Travels throughout assigned territory to call on regular and prospective customers to solicit future business.
Quotes prices and credit terms for business proposals and final orders.
Prepares sales collateral and makes face-to-face presentations when necessary. Modifies collateral as required to close the sale.
Entertains clients and facilities as necessary.
Attends industry events as assigned.cused on sales to For-profit organizations and Associations within an assigned customer market and/or segment.
Actively engaged in the hunt. Makes a constant effort to find new business. Perform outbound sales calls, including cold calling, lead/referral follow-up and sales qualification to ascertain requirements.
Cross Sells and Up Sells to existing customers.
Builds relationships with assigned leads. Compiles and maintains list of prospective corporate sales leads.
Miscellaneous
Ensures Salesforce.com data Integrity for assigned accounts.
Prepares reports of business transactions.
Keeps track of travel expenses and submits travel expense reports as required.
Follows-up on customer complaints and collections as necessary.
Represents Freeman to internal personnel and external contacts in a loyal, ethical, and moral manner.
Education & Experience
Bachelor’s Degree (B.A.) from a four-year college or university required.
Fifteen (15) or more years of related experience.
Has proven ability to manage their own book of accounts in the profitable production of revenue opportunities totaling approximately $10 million or more.
Knowledge of sales systems such as TSS and SalesForce.com is preferred.
Working knowledge of all Microsoft Office Software applications.
Excellent customer service and organizational skills are required.
Certificates, Licenses, Registrations
CEM (Certified in Exhibition Management), CPSP (Certified Professional Sales Person) or CRSP (Certified and Registered Sales Professional) preferred.
Travel Requirements
Travel 50% to 75%
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
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