Friendly Foam Shop Hiring for Front Desk Administrator Job at Remote Full Time

A Front Office Administrator employee is trained to act as the first point of contact for our customers where they set the tone for the customer visit through excellent customer care. They will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for customers.

Essential Duties and Responsibilities

• Provide exceptional customer service during every customer encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with customers time
• Knowledge of common fees charged for customers
• Make sure you collect correct payments
• Manage patient flow in the office
• Complete daily reconciliations / close day / countdown cash drawer
• Comply with all company policies and procedures
• General office duties and cleaning to be assigned by manager

Job Types: Full-time, Contract

Pay: $9.00 – $18.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: Remote