FundTap Looking for Office Manager at Nelson, Nelson, New Zealand Full Time

Role: Office Manager

Type: 30 – 40 hours per week (negotiable)

Join FundTap’s Mission

FundTap is at the forefront of financial innovation, specialising in Invoice Finance and committed to empowering small businesses in Australia and New Zealand. As a top-rated fintech company, our mission is to unlock $1 billion in growth for small enterprises. Our cutting-edge platform, integrating AI for swift credit decisions, is set to transform the financial experiences of our customers. Chosen as one of the Top 100 Tech companies to work for in 2022 & 2023, we are a business that truly lives our values and empowers our team to grow their own careers.

The Role

We are searching for a talented, proactive, and autonomous person to join our quickly growing team. The role is multi-faceted across customer & partner support, office management and other administrative and customer success duties. You will be the catalyst that allows the rest of the team to operate efficiently and focus on what they do best. An excellent communication skillset, willingness to take on tasks/opportunities as they arise and ability to operate with an ownership mind-set will lead to growth for both yourself and FundTap. Whilst the role is process driven, the ability to innovate and operate with a continual improvement mindset will be highly regarded.

As FundTap’s Office Manager, You Will Be Running

• Customer/Partner Support: Provide timely and friendly support via phone and email with our existing customers and referral partners. Support across a range of activities including funding, compliance, and other administrative tasks.
• Office Management: Be responsible for the smooth running and organisation of the office environment.
• Everything Else: Refining current processes, providing support to the CEO and Head of Growth, basic Bookkeeping reconciliations, supporting the collections function. Ability and willingness to step in where required!

Your Skillset

• Communication: Exceptional at fostering professional relationships and a great communication skillset both verbal and written. A focus on understanding and empathising with our customers, partners and team members.
• Self-Management: Adept at working autonomously, managing your time effectively, and juggling priorities in a fast-moving environment.
• Administration: Experience in an administrative role, taking ownership of your patch while providing support to a number of moving parts.
• Intellectually Curious: The ability and desire to learn the existing systems of a business whilst continually looking at ways of doing things better. An ambition for personal growth.

What’s In It For You

• Hybrid Work: Incorporating remote work has been in our DNA since day 1 – you won’t have to spend 8.30am – 5pm in an office every day.
• Fast Growing Business: With growth comes opportunity. The right person will have the ability to build a team around them as the business grows.
• Flexibility and Impact: No two days will be the same. Make a significant impact in a dynamic environment, free from corporate inefficiencies and politics.

Our Values

We are looking for people who share and will live our values alongside us. https://fundtap.co/nz/about-us/

• PEOPLE first: We exist for people. Our goal: understand, empathize, and help our people and the small businesses we serve to flourish.
• Unwavering INTEGRITY: Our integrity is non-negotiable, characterised by honesty, transparency, and openness.
• INNOVATION as a habit: Innovation defines us. We experiment, take calculated risks, and learn.
• TIME is treasured: We loathe paperwork, unnecessary tasks, and monotony, constantly seeking efficiency through automation.

About FundTap

FundTap was established 13-years ago with our revolutionary on-demand finance solution launching in 2018. We live the best of both worlds; we know what we do and how to do it with a proven framework for growth, but embrace agility to always question the status quo and continually innovate.

FundTap operates across Australia and New Zealand. Our people are located around the globe, with our headquarters in Nelson, New Zealand.

We are a small team that thinks BIG. We are bold and adaptive thinkers who are focused on results and value flexibility.

To Apply

We’re looking to find the right person to join us in creating a future that looks pretty exciting. In the first instance, please apply now through the job link to ensure you are added to our HR platform. For queries or more information, reach out to Matthew Peacey on [email protected].

It’s noted in research that men often apply for jobs when they meet just 60% of the requirements, whereas women and individuals from underrepresented groups may hesitate unless they meet all criteria. At FundTap, we focus on your passion and overall potential, not just checking off every requirement. If you believe you have the skills and drive for this role, even if you don’t fulfill every single criterion, we warmly invite you to apply and tell us why you will grow to become our amazing Office Manager.