Fusion Academy Hiring for Scheduling Assistant at Remote Full Time

Position Summary:
The Scheduling Assistant is responsible for mastery of the Fusion scheduling software (NPA Works). A Scheduling Assistant’s mission is to ensure the creation and maintenance of student schedules on a daily basis and to maintain communication about schedule changes to parents, teachers, students, and Admin team members. This role is both internal-facing within the FGA team, and external-facing to families and teachers. Excellent communication skills are imperative, as is a solid grasp of technology (as it pertains to operating platforms across our system).

Key Responsibilities Include:
Manage the input and upkeep of all student schedules in NPA.

Execute student records requests to prior school(s) for new students.

Train teachers on NPA and ensure they follow policies and procedures for reviewing, locking, and rendering their schedules.

Input Not Today’s (cancellations) and No Show’s (absences) into the schedule.

Run reports from NPA on discretionary staff hours and send to HOS for review – provide analysis and double check for accuracy.

Execute the input of Mastery Sessions.

Assist in processing Course Proof of Completion packets and maintain updated planning guides for each student working with the campus Director of Student Development.

Execute all schedule changes and adjustments.

Create the IROC schedule for teachers and administrators.

Run the unrendered sessions report every week and follow up with staff to ensure it is cleared.

Run billable hour reports for the Admin team that provide insight into current and upcoming enrollment trends.

Input scheduled substitute teachers in NPA Works.

Management of various data in Matrix, Salesforce, and more.

Other duties as assigned.

Qualifications Required:
Excellent listening, strong verbal skills, and solid written communication are imperative.

This position requires the ability to keep a level head while working calmly in a fast-paced, entrepreneurial environment.

The candidate must be able to review complex scheduling systems including recognizing availability and conflicts.

Expertly skilled in Microsoft Excel (especially pivot tables) and other computer systems (Matrix, Salesforce).

Highly skilled in creating positive relationships with students, parents, teachers, and the community resulting in high customer satisfaction.

In addition, the candidate must be highly organized and able to prioritize tasks and be autonomous, problem-solving natured, and self-starting.

Our ideal candidate is outgoing and an individual who is eager to work in a highly dynamic, energetic school setting.

Competencies Desired:
Proactive communication with school stakeholders.

Commitment to constant self-improvement.

Understanding and commitment to execute core systems and processes.

Tech savvy. Well versed in technology and ability to teach others new technologies.

Creative planning skills.

Follow-through on commitments, persistence, proactivity.

Calm under pressure.

Continuous learner, passionate, magnetic, engaging, personable, high EQ.

Strong customer focus and understanding of servant leadership.

Patience and problem solving approach when addressing issues.

Ability to interpret and apply data.

Ability to effectively utilize standards and student ability to individualize student experience.

Motivation to achieve goals and meet deadlines.

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex.