Gallagher Hiring for Client Associate at Glendale, California Full Time

Discover a world of endless possibilities at Gallagher Benefit Services, where you’ll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Introduction

As the Client Associate you will develop industry knowledge and skills to support account teams in delivering outstanding service to Gallagher’s clients. You will work alongside expert team members as you learn the business. Through hands on learning, you will gain the knowledge, skills and abilities to make client-related decisions independently!

How you’ll make an impact

• You learn and support the employee benefits Client Service Cycle to ensure a seamless renewal process and help our team retain business

• We will teach you about Gallagher’s vast network of resources to improve efficiency and effectiveness in delivering client materials

• You familiarize yourself with the insurance industry and the GBS Professional Standards, including our “Peer Review” process that ensures quality in client deliverables

• We assist Client Service Managers with the preparation of RFPs, coordinate vendor responses, and create client presentations

• You observe how to effectively present in open enrollment meetings, participate on client calls, and reply to clients via email

• You establish positive relationships in your office and support with administrative tasks as needed

• You will maintain up-to-date records in the Document Management System – DMS

• You complete all GBS Employee Benefits curriculum and learn from your team

• We ask our team to exemplify the highest ethical standards, promote ethical behavior and uphold The Gallagher Way

• What skills will make me successful in this role?

• You have excellent verbal and written communication skills

• Actively approach issues that could impact client retention

• Capable of developing professional relationships with internal and external partners

• You are resilient and adaptable in the face of shifting priorities

• You seek to learn about your team and help the branch meet their goals

• You actively seek to develop professional skills

• Aim to improve personal efficiency and productivity

• You are able to clarify priorities/requests and manage your time wisely

• You are eager to support the team

• You are interested in building a knowledge of Gallagher tools, systems and shared resources

• We look for the people who go the “Extra Mile” to achieve results

• We are a collaborative team and look for teammates who are capable of meeting deadlines

About you

Required: High School diploma/equivalent plus 1 year directly applicable experience. Proficiency in Microsoft Office and basic math skills.

Preferred: Associate’s degree, professional certification, or equivalent training and experience preferred. Previous experience managing client relationships.

Behaviors: Outstanding organizational skills, Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills.

#LI-PF1

#LI-Hybrid

Additional information

Click Here (https://www.isrvr.com/is/DigitalAssets/EligiblityRequirements/index.html) to review our U.S. Eligibility Requirements

We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.