Garrington Group Looking for Collector at Toronto, ON Full Time

Garrington Group of Companies is a full-service working capital and trade finance company. We place a great importance on our core values of empathy, integrity, respect, reliability, and excellence. We are committed to demonstrate these values in our culture, in every interaction and with every person involved within our company.

Please visit https://garringtoncapital.com for more information.

Position Summary

We are currently seeking a Collector to join our team who will be responsible for daily collection calls. The ideal candidate will thrive in a fast-paced environment, have strong communication skills, and an ability to gather information and build a relationship with a customer.

Key Duties and Responsibilities

Maintain and monitor account payments and collection of debt by initiating and continuing consistent communication with debtors and Franchisees

Notify debtors of overdue payments and accounts by telephone, email, and mail, and continue the notification process if reply is not received

Build rapport and engage customers to deliver an exceptional customer experience

Advise Franchisees and Portfolio Management team of any collection issues

Inquire about the customers’ billing and payment schedules and document all relevant information about the debtor

Collaborate with the Cash Application team to ensure accurate allocation of all Accounts Receivable

Perform other duties as required

Knowledge, Skills, and Abilities

Excellent communication skills over the phone, in-person, and email

Working knowledge of Microsoft Office suite and email applications (Gmail)

Effective time management, organization, and detail orientation skills

Strong analytical, critical-thinking, and problem-solving skills

Ability to meet or exceed established goals and targets

Ability to work independently and as part of a team

Qualifications

2-3 years of collections experience

We thank all applicants for showing their interest. However, only candidates under consideration will be contacted.

Please note: All employment is conditional upon completing and obtaining a satisfactory background check, including educational and employment references. Must be able to legally work in Canada.

Employment Equity

We are proud to be an equal opportunity employer striving to foster an inclusive and accessible environment. We are committed to creating an atmosphere without discrimination. We encourage applications from those who will enhance the diversity of our community.

We are committed to providing accommodations for people with disabilities. Should you require an accommodation during the interview process, please make your needs known in advance and we will work with you to meet your accessibility needs.