Gartner Hiring for Cloud Document, Knowledge and Records Management Expert (Work from Home, Europe) at United States Full Time

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Cloud Document, Knowledge and Records Management Expert (Work from Home, Europe)

Remote – United Kingdom

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What makes Gartner Research & Advisory a GREAT fit for you? When you join the world’s leading Research & Advisory company, you’ll be part of a team that values curiosity, expert insights, bold ideas and intellectual courage, while driving partnerships with global organizations to make the right decisions on their key initiatives. Through constant learning, discovery and collaboration, you’ll not only help clients accomplish their mission-critical priorities, but also grow your career and the scope of your impact across industries. Our culture demands dedication— and rewards it with opportunity. If you’re always looking for what’s next in business and technology, Gartner is looking for you.

Interested in learning more, view and register for any of our upcoming recruiting eventshere (http://gartner2.avature.net/eventlisting/) !

Gartner Analysts are industry thought leaders who create must-have research, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner’s Research and Advisory sector, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative research which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations.

Responsibilities:

• Create innovative, thought provoking, and highly leveraged “must-have research” content

• Develop new research and ideas through thought leadership and offer compelling, actionable approaches to client’s needs and requests that accelerate the client’s ability to act

• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward

• Demonstrate thought leadership in establishing research positions across a team of analysts

• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda

• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights

• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions

• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings

• Support Research and Sales: Provide sales support serving as voice of the market to help research teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business

• Provide high quality and timely research content peer review

• Build credibility as an industry expert to represent Gartner research, methodology and strategy

• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community

• Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery

• Be a mentor and a coach by supporting more junior team members

• Be client-centric while actively seeking to help clients engage regularly and often with Gartner research and interactions

  Qualifications:

• The ideal candidate will have a hands-on practitioner background from working in advanced technical roles (e.g. Director of Content Services, Information, Content or Knowledge Architect, SharePoint or Microsoft 365 Architect, CTO of a smaller organization, etc.)

• Experienced technical professional with information, content, and records management knowledge. Qualified candidates will demonstrate expertise inthree or moreof the following areas:

• Subject matter expertise in content services platforms, records management, records management, and document management solutions, with the ability to demonstrate understanding of the business applications and opportunities in that market. Knowledge of the global landscape, and the competitive interplay between incumbents, emerging providers, disruptors and outsourcers.

• SharePoint, OneDrive, and Microsoft Teams channels implementation, governance, and integration

• SharePoint migration, particularly Microsoft 365 tenant-to-tenant and on-premises (SharePoint Server or file shares) to Microsoft 365 (OneDrive, SharePoint, and Microsoft Teams).

• SharePoint and Teams automated provisioning, inc. third-party tools like AvePoint Governance, ProvisionPoint, Teams Manager, or others

• Experience with or deep knowledge of one or more of the following: OpenText, Hyland, FileNet, LaserFiche or comparable content services platforms.

• Expertise in one or more of AvePoint Records, Collabware Collabspace, Gimmal Records, or RecordPoint Records365 and native records management features of Microsoft 365.

• Cloud-to-cloud content collaboration tool or content services platform migration

• Experience using one or more of the following cloud office migration vendors’ products: AvePoint, BitTitan, Cloudiway, CloudM, Microsoft, Proventeq, Quest, ShareGate, SkySync, Tzunami, Xillio.

• SaaS intranets/SharePoint intranets

• SharePoint development: SharePoint Framework (SPFx), Microsoft Graph, Power Apps, Power Automate. Best practices for integrating with the APIs, including throttling/performance.

• Experience with Microsoft 365 Government, for example GCC/GCC high, including features/functionality, limitations, and differences with commercial cloud versions of Microsoft 365.

• Bachelor’s degree or equivalent experience; Graduate degree preferred

• 12+ years of relevant field or industry experience

• Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders

• Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables

• Demonstrate excellence in research and writing ability

• Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions

• Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges

• Strong communicator who is able to explain complex concepts concisely and simply

• Subject matter expert comfortable presenting at large and small-scale speaking engagements

• Strong business and financial acumen

• Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market

• Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team

• Learning agile and adept with navigating highly matrixed environments

• Ability to represent Gartner’s research methodology and strategies effectively at all levels

• Willingness and ability to travel up to 25% (where applicable)

  Our awards and accolades:

• FortuneWorld’s Most Admired Companies 2016, 2017, 2018, 2019, 2020 & 2021

• ForbesAmerica’s Best Employers 2018, 2019; Best Management Consulting Firms 2017, 2018, 2019

• Human Rights Campaign Corporate Equality IndexBest Places to Work for LBGTQ Equality 2018, 2019, 2020 & 2021

• Careers & the disABLED MagazineTop 50 Employers 2021

#LI-Remote

Job Requisition ID:55051

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