Gateway Casinos and Entertainment Limited Looking for Cashier at Orillia, ON Full Time

IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.

We are looking for candidates who embrace excellent customer service, professionalism and strive to be an integral part of a team based environment! If you are comfortable performing a variety of essential patron orientated functions, including ticket, chip and cash advance transactions, and enjoy being a part of completing a guest’s casino experience – we want to hear from you!

Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway’s proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today!

Key Responsibilities

• To deal directly with casino patrons to redeem tickets/chips etc. in exchange for currency (foreign and domestic), exchange cash/chips/personal cheques and cash equivalents for payment of Casino credit, exchange travelers cheques and process cash advances.
• Responsible for the use of currency/coin counting equipment.
• Responsible for the security of currency, coin, tickets, chips and paperwork received and exchanged at their assigned location
• Responsible to count-in to an assigned impressment amount and to count-out and balance this assigned amount
• Responsible for recognizing suspicious transactions
• Responsible to ensure full compliance with all Alcohol Gaming Commission of Ontario (AGCO), Casino, and Departmental policies and procedures pertaining to the position
• Interact with the Slot Department during the payout of jackpots/Slot floats and other transactions
• Must directly or indirectly provide for superior customer service and always promote excellent employee relations with co-workers

What You’ll Require

• Prior cash handling experience in dealing with large sums of currency, credit cards, debit transactions and travelers cheques is mandatory
• Ability to adhere to strict variance standards
• Must be able to stand for prolonged periods – up to eight (8) hours
• Proven experience in a high-volume, stressful work environment
• Ability to repeatedly bend and lift up to 20 lbs. throughout each shift
• Superior customer service skills and positive attitude are essential
• Must be able to work on any shift
• French language skills (verbal and written) are an asset
• All employees at Casino Rama Resort are expected to:
  • Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act.
  • Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols.
  • Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.

What Is Next

Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages!

**Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements

Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

“Play Smart”

To ensure that Casino Rama Resort is compliant with Provincial Regulations governing the age that you are able to enter/access a casino, no individuals that are under the age of nineteen (19) are permitted to access the Gaming Floor unless explicit approval has been received (i.e. hired as an employee). As such, we must conduct all interviews and meetings with applicant that are eighteen (18) years of age in either Casino Rama Resorts hotel or Kinoomaagewgamig Gii Teg (Administration Building). If this applies to you, please ensure that you are notifying the Recruiter associated with this job posting at the time of being offered to meet or being scheduled for an interview.

#CB