Tasks
Responsibilities:
– Manage customer service-related emails including responding promptly to customer inquiries or complaints
– Manage customer service related emails including responding promptly to customer inquiries or complaints
– Responsible for data entry for various tasks such as filing documents or creating spreadsheets
– Assist with any overall reception duties such as booking conference rooms and sorting mail
– Maintain customer databases ensuring all records are up-to-date at all times
– Answer incoming calls from customers and assist them in finding solutions to their inquiries or requests
– Manage customer service related emails including responding promptly to customer inquiries or complaints
– Responsible for data entry for various tasks such as filing documents or creating spreadsheets
– Assist with any overall reception duties such as booking conference rooms and sorting mail
– Maintain customer databases ensuring all records are up-to-date at all times
Requirements
Requirements:
– Proven track record of providing exceptional customer service over the phone or online
– Excellent verbal communication skills
– Ability to effectively prioritize tasks while multitasking
– Proficiency using Microsoft Office applications including Outlook, Excel & Word
– Previous experience working remotely preferred
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