General Dynamics Information Technology Hiring for Deputy Program Manager – Cloud at Wailuku, Hawaii Full Time

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Secret

Public Trust/Other Required: SSBI (T5)

Job Family: Systems Engineering

Join an exciting and dynamic team delivering a large-scale Enterprise Common Tools cloud platform, automation & orchestration, and Cloud Application Migration effort for the Army. This team works in a dynamic and fast-paced environment, with engineering, migration, and operations & sustainment of cloud migration efforts. Enterprise Common Tools and specific Army program customer migration efforts provide a range of day-to-day challenges, while the bigger picture architecture and migration efforts provide tangible milestones that the team pursues together following AGILE practices, to deliver the overall program effort. We’re looking for self-starter Leads and technical engineers, to work both as part of the team and on individual assignments, in an environment of customer mission delivery, integrity and communications. We’re looking to fill this role/team with those who currently have the cloud experience, certifications, and skills to execute in large enterprise environments, are flexible and enjoy tackling challenges, and desire to join a large team that is building and sustaining a large multi-tenant cloud platform/enterprise and migrating/expanding/automating the enterprise. If this sounds like you and you love to learn and grow with a team while delivering program milestones, then we’d love to hear from you!

The Deputy PM will support the Program Management Office (PMO) Lead / PM and will serve as a primary interface to both Team and Customer. This position will report directly to the PM. This position has frequent contact with customers, direct reports, peers, and vendors

Roles and Responsibility includes:

• Work with a large diverse team supporting multiple stakeholders, often with differences in priorities, to establish clear, attainable solutions to service requests and project plans to achieve intended outcomes

• Work in a multi-disciplined environment with excellent communication skills, both oral and written along with analytical skills to troubleshoot issues.

• Must be able to apply intensive and diverse knowledge to problems and make independent decisions.

• Work professionally and collaboratively with the government customer and other members of the project team

• The DPM will participate in the ongoing management of service level compliance, resolution of daily issues, and enforcing compliance within established GDIT’s and the client standards and policies.

• Manage on-time delivery Contract Data Requirements List (CDRL) – Assist with development and/or review of CONOPs, SOPs, Training documents, Plans, AARs, and other CDRL or non CDRL Technical Documents related to the project

• Work with Financial Analyst to manage contract costs and budget

• Work with Master Scheduler to balance resources and tasks for all teams – Monitor utilization and productivity of a local and remote support team and recommend changes in staffing levels

• Responsible for aggregation/creation of weekly/monthly reports to USG

• Provide technical delivery oversight for new customer onboarding to deliver a complete and consistent experience to the customer

• Work with Team Leads to ensure all requests opened for their team are being actively worked and progressing towards an expeditious resolution

• Stay current on both the Cloud technology and product fronts

• The DPM is also responsible for making recommendations on how we can consistently improve the quality of service and response times to our client – Develop and implement changes to correct sub-standard performance issues

Required Skills and experience

• Bachelor’s degree (or equivalent) and 10 years of related experience

• 10+ years of experience working directly with clients and multiple providers of IT services in Large Enterprise environments, minimum of 5 Years’ experience with DoD

• Project Management Institute (PMI) Project Management Professional (PMP) Certification

• Experience managing large enterprise programs

• Application program experience required

• Exceptional work ethic, excellent written and verbal communication skills, and a good working knowledge of the IT lifecycle in a cloud environment

• Must be capable of dealing confidently and professionally with Customers

• Must be a team player and build good working relationships across all functions

• Must have a strong personal drive for delivering industry-leading Customer support, and thrive in a fast-paced, high-energy environment with a proactive focus

• Organized and analytical, able to eliminate obstacles through creative and adaptive approaches

• Ability to overcome obstacles and obtain results under tight deadlines

• Demonstrated strong written and verbal communication

• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer cloud baseline

• Required: moderate travel to client site(s)

Desired skills and experience:

• Prior Managed Service Provider experience

• ITIL 3 or 4 Foundation certification

• Experience working in Agile teams

• Experience on a Cloud or Cloud Managed Services Platform program

• Experience with cloud technologies, migrations to cloud solutions, outsourced managed services management and working with a variety of third parties to provide end-to-end IT services for our client’s end users

• CEH or other certifications and training related to the technical

• Experience with Remedy/ServiceNow

• Experience with large complex programs (preferably Enterprise level) providing Cloud Operations Management

Clearance

• Active Secret Clearance with SSBI

Location

• Mostly Remote, Located in NCR

Travel

• 10-25%

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.