Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: None
Public Trust/Other Required: Other
Job Family: Functional Experts
At GDIT we build cutting-edge applications that help the end user accomplish their mission. Our work depends on a Functional Analyst joining our team 100% remote to support the Centers for Medicare & Medicaid Services (CMS) Premium Stabilization Program (PSP) program.
At GDIT, our employees are driven, resourceful, and unwavering. The Functional Analyst support the success of the program through team collaboration, client relationships, coordination of program activities, schedule and task tracking, and other support responsibilities. In this role, a typical day will include:
Customer-facing representative for the project team responsible for liaising between customers and developers and communicating technical needs and limitations to a non-technical audience.
Collaborating with internal and external stakeholders to analyze information needs and functional requirements
Analyzing client requests and provide direction on best way to support needs. Communicate and collaborate with external stakeholders and the internal project team to analyze information needs and functional requirements.
Understanding and communicating the goals and needs of the customer and collaborate with IT teams to determine an approach that will support the customer.
Adjusting rapidly to shifts in priorities and manage multiple tasks simultaneously that may include staff support relating to current operations.
Producing and reviewing substantive and complex documentation reflecting detailed knowledge of functional areas.
Working closely with the inquiry response and education, training, and outreach teams to deliver training materials and other documentation.
Coordinating and facilitating meetings as needed to ensure program objectives are met.
Providing timely schedule inputs and status reporting to PSP management and alert of any issues or risks.
Working complex helpdesk cases for assigned products and program areas.
Providing customer briefing and presentation support.
Required Skills and Experience:
BS with 5 years or equivalent combination of education and relevant experience
Experience in coordinating throughout the SDLC on a software development implementation project team
Experience analyzing, documenting, and communicating system and business processes
Ability to effectively present information and respond to questions from clients and internal stakeholders
Strong Microsoft Office skills (including Word, PowerPoint, and Excel)
Experience working with Waterfall, ITIL, and/or Agile development frameworks
Candidate must be able to obtain Public Trust clearance and must have lived in the United States at least three (3) out of the last five (5) years
Preferred Skills and Experience:
US citizen or a Green Card holder
Health Care Industry, Centers for Medicare and Medicaid Services (CMS), or other Federal Government contracting experience
Supervisory and project management experience is a plus
Excellent oral and written communication skills, with a demonstrated ability to communicate complex topics to management and other stakeholders
Ability to resolve issues with little oversight; ability to gather and analyze information skillfully and develop alternative solutions
Experience working with requirements team and/or gathering customer requirements to design software.
Experience working with Java, Python, JavaScript, and HTML
Salesforce Certifications
Attributes for Success:
Strong interpersonal skills to collaborate with customers and internal cross-functional teams
Ability to work independently as well as interact regularly with government and non-government stakeholders at multiple levels of authority
Excellent analytical skills, including the ability to integrate information from multiple sources
Self-motivated, well-organized, and strict attention to detail
Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; Critical thinking and creative problem solving
Ability to understand and manage customer expectations and software implementation methodology
Ability to prioritize and work on multiple projects at the same time, including the ability to plan, prioritize, and execute multiple initiatives/deadlines autonomously and shift priorities as necessary.
WHAT GDIT CAN OFFER YOU:
Full-flex work week
401K with company match
Challenging work that makes a real impact on the world around you
Diverse, highly collaborative teams
GDIT CAREERS
Opportunity Owned
#GDITpriority
This position requires being fully vaccinated against COVID-19 by December 8, 2021 or the start date, if after December 8. Individuals who work in or reside in Texas or Montana or work outside of the United States may be excluded from this requirement.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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