Genesis Healthcare Hiring for Receptionist (Full Time) at United States Full Time

Genesis HealthCare is one of the nation’s leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you — passionate, highly skilled and motivated to make a difference.

Join the Genesis family as a receptionist where you will play an extremely important role in the representation of Genesis! You are often the first person that a customer, candidate or client interacts with and can enhance the Genesis brand through a positive experience. Your duties as a receptionist will include but not be limited to the following:

Answers all incoming calls professionally and courteously and redirects them appropriately.

Kindly welcomes, greets and directs patients, visitors, and guests.

Coordinates outgoing and incoming mail.

Maintains current lists of patients by name/room number and employees by names/phone extension.

Orders supplies and performs other clerical duties as assigned.

Maintains computer system on accounts receivable, admission, discharge, and

transfer activities.

Completes all accounts receivable billing per applicable policy and

procedure guidelines.

Maintains and organizes consistent collection documentation.

Participates in billing dispute resolution.

Maintains or exceeds company established cash and accounts receivable targets.

Maintains all monthly A/R reports for audit and financial reviews.

Maintains a thorough understanding of the following topics as they relate to location

accounts receivable functions. These topics could include all accounts receivable

functions, applicable policies and procedures, government relations, information

systems, and business relationships with other affiliated companies as well as

outside vendors.

Develops and maintains a productive working relationship with facility, regional and

corporate personnel.

Coordinates with other functional departments to ensure the smooth flow of data to Bookkeeper-Center Accounts Receivable department.

Obtains and forwards requested information to internal departments promptly.

Participates as requested in training or review of A/R.

Maintains safe and clean work area and adheres to location/company safety standards.

Adheres to location and applicable policies and procedures.

Adheres to established HIPAA confidentiality standards of patient/resident and client

location information.

Performs all other tasks or duties as assigned.

Why Genesis?

We provide career paths for our employees and develop them. We invest in YOU!

We are a strong, financially-stable company with industry longevity. Genesis was founded in 1985.

We are committed to operate with integrity.

We foster a work environment that feels like a family and have a culture of compassion. We Care Deeply!

Our commitment at Genesis affiliated nursing centers is to protect the health and safety of our patients, residents and our heroic employees. We take great pride in meeting or exceeding CDC and CMS standards. On-site experts provide teaching, coaching, and support on infection prevention practices. In addition, we maintain an abundant supply of PPE, including N95/KN95 masks, for all who provide care and services to our patients and residents. Our multiple testing capabilities, including Point-of-Care (POC) testing, are available at every location and comply with CMS and local guidance.

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QUALIFICATIONS:

High school degree or equivalent is required. Must be able to read, write, speak and understand the spoken English language. Excellent communication skills required. Proficient with Google; Docs, Sheets, Slides. To protect the health and safety of our patients, residents, employees, family members, and the communities we serve, Genesis has implemented a universal COVID-19 vaccination requirement for employees, care partners and onsite vendors.

Position Type: Full Time

Req ID: 394809

Center Name: Pembroke Center

Job Salary:

Genesis HealthCare, Inc. and all affiliated entities (collectively, “Genesis”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender expression, gender identity, sexual orientation, national origin, age, actual or perceived disability, marital status, pregnancy, genetic information, amnesty, military status or status as a covered veteran in accordance with applicable federal, state, and local laws. Genesis takes affirmative action to employ and advance in employment qualified minorities, women, individuals with disabilities and covered veterans. These policies are fully supported by the CEO, COO and all members of the leadership team. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact (877)456-6726. This phone number is for ADA related accommodation requests only, not for routine employment inquiries.