Principal PS Consultant (Software Engineer)
This role opens up opportunities for candidates based in Sydney, Melbourne, Brisbane or Auckland.
Our Custom Solutions Practice is a global customer-facing team that are responsible for the innovation, delivery and support of software development services that meet specialised needs for Genesys customers.
The teams’ offerings include Custom Contact Center applications, Genesys product extensions, third-party systems integration, as well as development consulting services using Genesys cloud products. The platforms of development include AWS, Azure, Windows, Linux, Web, Mobile and Social using a broad range of software languages and technologies.
Our team works with some of the leading names in the industry where they demonstrate their skill in integrated, scalable software development practices for customer and employee interaction solutions.
You will be responsible for the solution software lifecycle from design through delivery and can be called on for specialised support activities. Typical work activities include customer interactions to discuss functional objectives and requirements and provide design and development services. At all times best practices shall be observed and working with colleagues and solution contributors will be required.
What You’ll Do:
The primary responsibilities for this role include (but are not limited to).
You’ve been there and done this…
Highly Desired Technical Skills
Business Skills
Covid-19
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilise Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.
About Us:
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organisations of any size can provide true personalisation at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. #LI-JM1
Please note that Genesys will not accept resumes from agencies at this time.
To be eligible to apply for this role you must have work rights in Australia or New Zealand
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