GFL Environmental Hiring for Contract & Data Entry Specialist I – Work Remotely Job at Remote Full Time

Job Summary:

Enter and verify all temporary and permanent commercial contracts and service level transactional changes for the branches. Cancel all permanent commercial customers, enter information related to seasonal commercial customers, and adhere to the processes of transmitting the information to and from the branches. All work supervised and reviewed by Specialist II and Supervisor. Will support CDE Specialist II, Corporate Customer Specialist and CDE Supervisor.

Essential Functions:

• Daily entry of all commercial contracts and service level changes, both temporary and permanent.
• Daily cancellation of permanent accounts.
• Requires verification of orders previously entered by other CDE Specialists, set by published guidelines.
• Must meet and maintain department productivity goals set by published guidelines.
• Initiate and monitor customer delivery work orders.
• Initiate and monitor customer return to stock work orders.
• Enter and update customer contract terms.
• Exempt customers with contractual limitations for price increases from traditional price increase methods.
• Initiate correspondence to appropriate manager to implement contractual price. increases when applicable; adhere to billing department policy as it relates to price increase processing.
• Initiate correspondence to appropriate manger to process reinstatement of service for seasonal customers.
• Support and train branch personnel on processes used to transmit necessary data to and from the centralized data entry team.
• Index imaged data to correct customer’s Tower account and ensure imaged database is accurate and well maintained.

Job Requirements: