Gladstone Clinic Hiring for Scheduler – Remote at Remote Full Time

Essential Duties and Responsibilities:

• Answer calls within 3 seconds or less.
• Complete a standard call within 5 minutes.
• Provide excellent patient care/customer service at all times.
• Manage time efficiently while both on and off the phones.
• Prioritize tasks/calls in order of importance.
• Respond cooperatively to constructive criticism.
• 
  MUST be able to ensure a distraction free work environment

Education/Experience Requirements:

• High school diploma or equivalent required
• 2 year post high school education preferred
• 1-2 years customer service experience required; phone-based highly preferred

Additional Requirements:

• Must have high-speed internet connection.
• Must pass a pre-employment background screen.
• Must successfully pass ALL pre-employment assessments.