GM Financial Hiring for IT Support Technician at Arlington, Texas Full Time

GM Financial was founded as Americredit in September 1992 and opened its first branch office in Fort Worth, Texas. On October 10, 2010, Americredit Corp. was acquired by General Motors Company and renamed General Motors Financial Company, Inc. (GM Financial). GM Financial is the captive auto finance company and subsidiary of General Motors and is headquartered in Fort Worth. We are a global provider of auto finance solutions, with operations in North America, South America and Asia.GM Financial offers many unique opportunities to talented emerging professionals in our Summer Internship Program. As an intern at our company, you’ll gain hands-on, real-world experience alongside industry-leading professionals during the 10-week program. You will have the opportunity to develop your skills in a professional environment and build a strong foundation for your future career.

The Support Technician Intern will install, configure, maintain, and troubleshoot company computers and peripherals, and common computer-related problems by performing the following duties. This individual will come in close contact with other company employees and should be prepared to provide customer-oriented technical support when required.

Job Duties

• Maintain, configure, support, and implement desktop computing hardware and software technologies.

• Troubleshoot technical issues, provide technical support, and facilitate trouble tickets.

• Research and development of future technologies for use at GM Financial.

• Execute hardware, software, and licensing inventory tracking and control.

• Maintains the ITS lab and storage areas ensuring each area is cleaned and organized. This includes maintaining a record of borrowed lab/storage room equipment.

• Maintains spare computers and monitors for quick replacement until malfunctioning unit can be repaired or replaced.

Knowledge

• Support-level knowledge in Windows 10 operation systems and/or iOS.

• Basic knowledge of networking concepts including TCP/IP, Subnetting, Routing, DHCP, and DNS.

• In-depth knowledge of PC hardware and software and must be able to correct PC related problems in a timely manner.

Skills

• Demonstrate the capacity for organization and prioritization in a technical environment.

• Good verbal and written communication skills.

• Analytical skills with an ability to evaluate problems and issues, make recommendations for courses of action.

• Interpersonal skills necessary to work well with others in teams and collaborative work situations.

• Ability to accept change and adapt to organizational change and shifting priorities.

Experience

• One to two years’ related experience and/or training in enterprise technical support; equivalent combination of education and experience.

• Working towards a professional certification a plus (i.e. A+, NET+)

Requisition ID: 2022-40810

External Company URL: www.gmfinancial.com

Street: 4001 Embarcadero