GM Financial Hiring for Mailroom Clerk Job at Fort Worth, TX Full Time

Responsibilities:

• Receive, sort and distribute all incoming (1st class, priority, certified, express, etc) and interoffice mail and parcels according to established time frames and service standards
• Make mail runs to Post Office, UPS, FedEx and other company locations as needed
• Deliver mail to GMF departments according to established deadlines and service standards
• Ensure that all outgoing mail and packages are properly labeled for mailing and shipping with correct postage, etc, utilizing folder/inserter machine, automatic postage meter machines and shipping systems
• Maintain all logs and reporting documentation as required
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Know, understand and adhere to Company policies and procedures at all times
• Assist with loading and unloading deliveries to and from the mailroom
• Perform other duties as assigned
• Conform with all company policies and procedures

Qualifications:

• Administrative and clerical procedures and systems
• Basic software applications (eg, Outlook, Word, Excel, Lotus, Access, Internet, Email)
• Customer service strategies and techniques (eg, handling customer complaints, checking for customer satisfaction)
• Working knowledge of Microsoft Office products, Word, Excel, Outlook, Power Point, Access, and Project
• Basic knowledge of general office procedures
• Office equipment (eg, printers, telephones, copiers, fax machines, etc)
• In-depth knowledge of GM Financial operations, policies, staff, and procedures
• Thorough understanding of corporate secretarial and general office procedures
• Knowledge of proper machine operation related to a variety of mailroom equipment (folder/inserter, postage machine, shipping system, incoming tracking system, etc)

• Excellent oral and written communication skills
• Handling confidential matters and information
• Operating basic office equipment (eg, fax, copier, phone, etc)
• Using basic software applications (eg, Outlook, Word, Excel, Lotus, Access, Internet, Email)
• Accurate typing, 10-key and word processing skills
• Ability to type 60 WPM
• Excellent organizational skills
• Ability to multi-task and meet tight deadlines
• Ability to make independent decisions, solve problems, and exercise discretion relating to the performance of day-to-day duties
• Ability to make routine arithmetic computations and tabulations with speed and accuracy
• Ability to speak effectively with customers or employees
• Excellent grammar, spelling and proofreading skills
• Ability to work independently with limited supervision
• Ability to lift up to 50 lbs

• High School Diploma or equivalent preferred