Job Description
We are an Equal Opportunity Employer. Women, minorities, veterans and people with disabilities
are encouraged to apply.
Golden State Water Company is one of the largest investor-owned water utilities in the United States. We have been all about water for more than 80 years. Our team of professionals delivers reliable, quality water and great service to customers in 75 communities across California.
POSITION DEFINITION: Customer Service Representative I
Accountability
The Customer Service Representative I is an entry-level position and considered to be in a training status requiring immediate supervision. Performance measures are based on competencies that include accountability, customer focus, problem solving and time management.
Essential Duties and Responsibilities
The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills or competencies associated with this job.
Minimum Qualifications
NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.
May include working in all weather conditions, during all hours of the day. Physical demands include but are not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, reading, writing, color determination, speaking and listening for extended periods of time.
Qualities of a Successful CSA Customer Service Representative I
The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check.
Golden State Water Company is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colors, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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