Golden Touch Home Health LLC Hiring for Chinese Speaking Office Services Coordinator Job at Brooklyn, NY Full Time

A N.Y.S. Licensed Homecare Agency, Golden Touch Home Health serving NYC Five Boroughs is hiring bilingual (Chinese English) coordinators to meet the needs of business growth (Manhattan and Chinatown Main Office) and offices expansions (Brooklyn Sunset Park Office and newly opened Bensonhurst Office). We are hiring Intake and Service Coordinators, Office Assistants.

The Intake coordinators will be responsible for processing referrals from community groups, walk-in perspective clients and referrals from current Clients and Caregivers, the candidates will communicate with corresponding parties including managed long-term care plans and individuals eligible for home health care services and the family members. Good Communication skills are Team works are preferred.

The services Coordinators will act as the liaisons between caregivers, the clients and their family members, and accommodate the services authorized from Managed Care Plan. Service Coordinators play significant roles in creating Job opportunities for Personal Care Assistants while helping the needed families.

Requirements include:

• Basic offices, computer skills and customer service experience
• Daily data entry of documents and maintenance of patient information
• On the job training will be provided and great learning opportunity
• Good Communication skills with respect and understanding
• Friendly working environment and great team spirit Atmosphere
• Bilingual in English/Chinese
• Excellent customer service & follow-up skills
• Prior customer services teamwork experience preferred

Job Type: Full-time

Pay: $43,680.00 – $52,000.00 per year

Benefits:

• Employee assistance program
• Paid time off
• Professional development assistance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Application Question(s):

• Do you Speak any other Languages/Dialects?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Office: 1 year (Preferred)
• Administrative: 1 year (Preferred)

Language:

• Chinese (Required)
• Mandarin (Preferred)
• Cantonese (Preferred)

Work Location: One location