Good Shepherd Health Care System Hiring for Office Assistant Clinic Job at Hermiston, OR Full Time

ESSENTIAL JOB FUNCTIONS:

• Collects patient demographic and insurance information then accurately keys this information into Epic.
• Correctly schedules, cancels, or reschedules all patient referral appointments for the physician according to practice guidelines, either by phone or over the counter.
• Assists receptionist and helps to prepare charts for patient visit: verifying insurance coverage, referral and medical record information is available in chart at time of appointment and correct forms for documentation are available in chart.
• Scans documents into electronic charts and ensures the records are complete and up-to-date.
• Correctly takes messages either by phone or over counter, ensuring all necessary information is gathered and documented following practice guidelines and the messages are delivered in a timely manner.
• Documents appointment no-shows on the patient’s appointment in Epic if front staff are unable to do so.
• Assists all front office staff as needed and completes other duties as assigned by the Practice Manager.
• The office/clinic may be staffed 24 hours a day, seven days a week, working extended evening hours and weekend hours. Situations may occur which will require an adjustment in hours worked and/or shift as the workload may dictate.

QUALIFICATIONS:

1) Education- High school graduate or equivalent required.

2) Other- Bilingual and/or English-Spanish speaking preferred. Have the ability to work with a culturally diverse population.