DescriptionPlease Note: Excellent customer service skills are a must! Full-time andpart-time positions are available. Full time employees work 30-40 hrs perweek. Part-time positions usually work 25 to 29 hours. Please tell us aboutyour availability! (We can be flexible if you can be consistent.)Ability to work evenings and weekends is preferred.Our Retail Centers are open 9:00 a.m. to 9:00 p.m. Mondays throughSaturdays and 9:00 a.m. to 7:00 p.m. Sundays.Pay: $13.50 Hr. Full Time employees are eligible for Medical, Dental,Vision, Retirement, Long Term Disability, Short Term Disability, Lifeand Accidental Death and Dismemberment, Flexible Spending Accounts andseveral voluntary supplemental benefit offerings. In addition, thesepositions are eligible for paid time off in the form of vacation, sick,holiday, floating holiday, jury duty and bereavement leave.Part Time employees in are eligible for paid holidays, floating holidays,sick leave, jury duty and bereavement leave. Part time employees can alsomake pre-tax contributions to a retirement plan and some part time employeeswho work enough hours in a year may become eligible for employer contributionsto their retirement.OBJECTIVE:The Retail Production Associate will primarily work in a productionenvironment processing and sorting donated items following company qualitystandards and guidelines to determine which items will be placed on the salesfloor to be sold. This process includes pricing and testing guidelines asrequired. The Associate is responsible to ensure the sales floor area is wellstocked with product in an organized and presentable fashion. The Associatemay occasionally be in contact with customers and expected to be responsive incommunication and provide excellent customer service. The Associate may beassigned to various areas that they have been trained in to includehardlines, softlines, housewares, electronics, mechanical goods,books or shoes per the business needs.QUALIFICATIONS:* Must have attention to detail and ability to make decisions.* Ability to use basic technologies to be able to follow company standards.* Ability to use judgement to assess quality and value of product andpricing, researching value as necessary.* Must have the ability to use a dolly and pallet jack as required.* Must be able to work a varied schedule which may include weekends,evenings and holidays as needed with occasional overtime.* Must be able to communicate effectively with customers, managers,supervisors, staff and peers.KEY RESPONSIBILITY AREAS:* Sort donated items by type (books, media, textiles, housewaresetc.) which include season, color and quality of product.* Hang, size, and price, tag, and prepare items to be sold on the sales floor.* Inspect and quick test items as needed that plug-in or run on batteries toensure the product is in good workable condition.* Make decisions to price according to Goodwill standards of quality and valueof product, which may include researching the item’s value on the internetor utilizing other company tools and standards.* Ensure production and sales floor areas are well organized, stocked,properly merchandised and clean.* Provide excellent customer service to fellow staff and customers; answerproduct questions as needed.* Rotate or pull old or unsold product from the sales floor to ensure productselection is refreshed as necessary.* Follow all retail center policies and procedures.* Follow all safety processes and procedures to help provide a safe workingenvironment for employees and customers.* Cross-train as needed in other departments and areas when required.Goodwill is an Equal Opportunity Employer dedicated to employing qualifiedindividuals including those with disabilities, protected veterans andmilitary spouses.Goodwill participates in E-Verify. For more information on E-Verify, pleasecontact DHS: 888-897-7781 orwww.dhs.gov/E-VerifyWe promote aSafe & Drug-free Workplace.Physical RequirementsAttachment to Job DescriptionPosition: As
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