The Ministry of Social Services, Financial Services Branch is seeking a highly organized, responsible and efficient individual to work as an Accounts Receivable Collection Clerk, in the Accounts Receivable Collection Unit.
As an Accounts Receivable Collection Clerk, your duties will include responding to client inquiries by phone regarding collections through the Canada Revenue Agency Refund Set-Off program or collection letters for various income assistance programs. You will negotiate or establish a reasonable repayment arrangement with clients and follow up on repayment arrangements that have not been adhered to. You will refer client files to the Canada Revenue Agency Refund Set-Off program when efforts towards obtaining repayments from clients are not successful. You will also manage the overpayments in the Linkin system for the Child and Family Program. The successful candidate will also be responsible for applying client payments from receipts and e-Transfers in various systems such as SWIN, Business Central/MiCase and the Saskatchewan Supplement Program and maintain client files.
Our candidate of choice will be a flexible and highly motivated individual who enjoys a fast-paced, challenging environment. Your knowledge of applicable computer hardware and software applications, terminology and the ability to accurately merge dunning letters to update client accounts will contribute to your success in this challenging position.
Typically, the competencies required for this position would be obtained through training in office and/or administrative procedures, experience with Microsoft Word/Excel/Access and databases. Preference will be given to candidates with experience serving the public in a call centre and/or collection environment.
Requisition ID: 37193 Company Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ...
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