GraceMed Hiring for Administrative Assistant – Plastic Surgery Clinic Job at North York Full Time

Job Title: Administrative Assistant – Plastic Surgery Clinic

Location: North York, Ontario

As we are rapidly growing our team and locations, GraceMed is looking for an experienced, customer-service oriented medical receptionist to join our team. Our preferred candidate would be someone who has worked within the cosmetic field and has some familiarity with surgical and/or non-surgical cosmetic procedures. We are looking for a professional individual with a focus on patent care and customer service.

Key Responsibilities

• Welcoming the patients in person and on the phone in a friendly and warm manner
• Answering incoming phone calls regarding treatments offered, appointment times, consultation fees
• Must be comfortable discussing available services, procedures and products including skin care
• Scheduling appointments for consultations and procedures
• Entering surgical bookings through hospital system
• Registering patients and entering data in computer system including contact information
• Making appointment reminder calls to surgical and non-surgical patients
• Preparing, maintaining, and updating patient files/charts
• Preparing labels for OR specimens and sending off specimens to laboratory
• Performing financial transactions such as debit, credit card and cash
• Performing OHIP billing transactions through Medical EMR system
• Dealing with courier and lab services
• Maintaining cleanliness of reception area and examination rooms

Other responsibilities as needed

Skills & Qualifications

• Previous customer focused role and/or clinic experience in aesthetics or plastic surgery an asset
• Strong organizational and time management skills,
• Self-starter, with a proven track record of high performance
• Outstanding communication skills and excellent phone demeanor
• Extremely high proficiency in technology and software programs and the ability to learn new programs quickly

• Excellent written and verbal communication skills
• Ability to handle confidential information
• Engaging personality and optimistic outlook

Perks

• Competitive salary

• Complimentary aesthetic services including lasers, Botox® and dermal fillers
• Staff discount on medical-grade skin care
• Highly accessible location just minutes from major highways
• Warm and personable team-based atmosphere