POSITION OBJECTIVE:

Assist in the growth of business by ensuring the Branch warehouse is organized in an efficient and effective manner, as well as assist with everyday warehouse and customer service functions within the Branch.

KEY DUTIES AND RESPONSIBILITIES:

The duties and responsibilities of this position include but are not limited to:

• Demonstrates and excels in Acklands-Grainger Performance Drivers including but not limited to the following behaviours:
  • 
    Wow the Customer – Know your customers; Earn your customer’s trust; Become your customers’ “go-to” person
  • 
    Have A Winning Attitude – Play to win; Act with optimism & enthusiasm; Make courageous decisions
  • 
    Drive For The Best Results – Set high standards; Take personal accountability; Deliver on commitments
  • 
    Make The Team Better – Be collaborative; Build trust; Communicate openly & honestly; Listen & learn from others
• Responsible for product inventory of warehouse by ensuring orders are picked, packed, shipped, received and/or put away accurately and in a timely manner
• Conduct daily cycle counts to maintain inventory accuracy
• Maintain work area in an organized manner
• Adhere to the 5S program and take an active role in the branch’s cleanliness and maintenance
• Assist the branch in processing orders and assisting customers
• Perform assigned tasks according to documented quality system procedures
• Fill, package and verify customer orders from stock and deliver to shipping area
• Load and unload delivery vehicles in a safe and correct manner verifying merchandise with documents
• Maintain knowledge and ensure compliance of safety policies and procedures of Occupational Health & Safety Act, WHMIS, Transportation of Dangerous Goods Act, and all related governing legislation
• Other branch support related duties including delivery driving and/or customer service as required

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• Ability to lift up to 60lbs on a regular basis
• Demonstrates a strong work ethic and personal commitment to get the job done
• Demonstrated focus on “wowing” the customer with exceptional service
• Team-player and an ability to work independently
• Strong communication skills, ability to convey message in an organized, clear and effective manner
• A self starter, taking action to achieve goals beyond what is required
• Exceptional time management and organizational skills
• Strong computer skills and aptitude
• Mathematical proficiency in order to perform basic addition and division
• Knowledge of dangerous goods and WHMIS regulations is required
• Previous warehousing experience and forklift training an asset
• Proficient computer skills and aptitude
• Possession of a valid driver’s license and a reliable vehicle (if driving required)
• Completion of High School Diploma or equivalent work experience

BASIC REQUIREMENTS PRIOR TO ROLE PROGRESSION :

• Actively in this role for a minimum of 1 year with consistent performance that meets or exceeds expectations
• Demonstrates and excels in Acklands-Grainger Performance Drivers (Wow the Customer, Have A Winning Attitude, Drive For The Best Results, Make The Team Better)
• Working knowledge/exposure to Branch customer service
• Solid understanding of internal computer systems
• Strong and demonstrated communication skills; effectively expressing ideas, both verbally and written

Grainger strives to be an employer of choice, to attract and retain top diverse talent, and to provide a safe and positive work environment for all of its team members. As part of Grainger hiring process, pre-employment background checks will be required for all external candidates. Internal candidates will be required to undergo a pre-employment background check when they move from a non-driving role to a driving role and/or a director role and above position.

In accordance with Performance Excellence guidelines, team members are encouraged to apply for positions closely matching their experience/background and that are aligned with their Individual Development Plan. Grainger is committed to the principles and practices of employment equity. We invite all qualified women and men, including persons with disabilities, visible minorities, and Aboriginal Peoples to apply for our career opportunities. Accommodations are available on request for all persons with disabilities taking part in the selection process.