Grand Timber Lodge Looking for Front Desk Associate at Breckenridge, CO Full Time

It’s not just a job, it’s a lifestyle!

Want to work with a fun group of people?
The Grand Timber Lodge is looking for a year-round/full-time Front Desk Associate.
This position qualifies you for perks such as a ski pass program, a ski medallion program, free tickets to Ball Arena events, a tuition assistance program, and MORE!
We pay $19/hr plus 2 bonuses annually! Keep reading for more information on benefits and FUN perks!

About Breckenridge Grand Vacations
We have built a culture recognized by The Denver Post as the #1 Large Workplace in Colorado, based on a statewide survey of almost 50,000 employees. BGV has been creating Grand vacations and putting smiles on faces for more than three decades. We work hard, but we play hard too. Our owners and guests turn to us for advice on enjoying the mountains. We have to do a lot of research! We ski, ride, bike, golf, raft, SUP, fish, hike, and camp. We team up for softball, hockey, ultimate frisbee, and soccer. We take full advantage of the mountain lifestyle. Join us!

Your Compensation, Benefits & Perks!

• Full-time schedule, $19/hr, with paid time off, parental leave, and holiday pay
• Medical, dental, and vision insurance plans
• Employer-paid short-term disability and life insurance plans
• Retirement plan
• Paid volunteer time
• Financial bonus twice a year
• Ski pass and ski medallion programs
• Free tickets to Ball Arena concerts and sporting events, plus Rockies and Rapids games
• Tuition assistance program
• The legendary BGV holiday party and annual employee family picnic
  Learn more about our benefits & perks here!

What you will be doing
This position provides front-line customer service to resort owners and guests and is responsible for front desk tasks such as registering guests, responding to phone inquiries, assisting with guest requests, changing room assignments, and upholding resort policies.
Responsibilities included, but not limited to:

• Greet, register and assign rooms to guests and owners. Assist with all inquiries pertaining to resort services, registration, shopping, dining, entertainment, and travel directions.
• Inform guests and owners of important information on the resort and ensure they visit the concierge desk.
• Respond to guest and owner inquiries regarding reservations and use of ownership.
• Assist guests and owners with making all types of reservations. Obtain assistance as needed.
• Act as a resort telephone operator and answer the switchboard phone as needed.
• Verify the accuracy of guest room folios and make necessary corrections. Interact with Night Auditor as needed.
• Ensure that both Housekeeping and Maintenance are informed of daily arrivals and departures, as well as any same day reservations and ensure units are properly locked off for arriving guests.
  **More information is provided during the hiring process.

We need your skills, abilities, and experience
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide exceptional customer service and anticipate needs.
• Pay attention to detail and demonstrate accuracy and thoroughness.
• Team player
• Have a positive attitude
• Self-starter
• Balance team and individual responsibilities.