Grant MacEwan University Looking for Financial Aid Advisor at Edmonton, AB Full Time

MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton’s diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.

Our comprehensive undergraduate university offers 59 programs to more than 18,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

Opportunity

MacEwan University is seeking a highly-skilled Financial Aid Advisor to join our Office of the University Registrar (OUR) on a full-time continuing opportunity. Reporting to the Associate Registrar, the Financial Aid Advisor is responsible for providing a high level of service to understand, anticipate, identify, and resolve issues involving tuition, fees, scholarships, awards, bursaries, and student loans.

The Advisor will provide expert advice and direction to ensure students are informed about their fees, and financial aid options, and are supported during their studies at MacEwan University.

In addition, the successful candidate will support the OUR in managing the University’s annual Scholarship, Awards and Bursaries program.

SKILLS

The successful candidate will possess:
the ability to work in a team environment

the ability to creatively problem-solve, organize and prioritize tasks and work independently

excellent oral and written communications skills

strong conflict resolution skills

the ability to be non-judgmental and empathetic is required

QUALIFICATIONS

A minimum of a bachelor’s degree in a related university degree

A minimum of three years of working experience in a post-secondary environment providing advice and assistance to clients

Familiarity with registration and student financial accounts

Experience working with PeopleSoft Campus Solutions would be an asset

BENEFITS

When you become part of the MacEwan team, you will enjoy a competitive salary. Our total compensation package includes:

Competitive base pay

Generous vacation time

Secure pension plan

Excellent benefits package

Continuous learning culture

Opportunities for career growth

How to Apply

To apply, go to https://www.macewan.ca/careers and select the job posting. If you require assistance, please contact us at [email protected].

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

This position is included under the MacEwan Staff Association Collective Agreement. Please note, initial salary placement for external candidates is limited to the first five steps of the salary grid.

Diversity Statement

MacEwan University is committed to fostering the principles of equity, diversity, and inclusion within our community, and we are dedicated to removing barriers that have been historically encountered and are currently experienced by some members of our society. We welcome and encourage applications from Indigenous peoples, racialized persons, visible minorities, women, persons with disabilities, sexual and gender minorities, and members of all equity-deserving groups. We believe that the diversity of our students, staff, and faculty serve as a strength of our institution and benefit to society. We are committed to ensuring full and inclusive participation for all in our community.

Accessibility Statement

We strive to provide an inclusive and barrier-free work environment, beginning with the hiring process. If you require accommodation, we want to ensure you have the support you need to showcase your abilities. Please contact [email protected] and we will support you to the best of our ability.

Personal Information Collection Notification

Personal information is being collected to determine your qualifications for employment. This information is collected, used and protected under the authority of and in accordance with the provisions of the Freedom of Information and Protection of Privacy Act. It may be provided to non-HR members of a hiring and interview panel if your application advances to that stage of the hiring process. If you have any questions about these arrangements, please contact: Human Resources, University Services Centre, Rm. 10-600, 10700-104 Avenue, Edmonton, Alberta, T5J 4S2 or phone (780) 497-5434.