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United States
Great Bay Kids Company Hiring for Remote Customer Service Representative at Atlanta, GA Full Time
Summary
Once you join our team, we invest in your career, with internal programs, training and initiatives to develop your skills and help you reach your goals.
Duties
Actively listen to customers to understand concerns
Upsell products and features while emphasizing benefits
Ability to demonstrate excellent soft skills to provide the best customer service experience for our customers
Provide information about their current plans & products
Identify & position new solutions that align with their needs
Navigate through multiple computer applications with speed & accuracy
Requirements
Education: High school diploma or equivalent
A years experience in a role that put you in direct contact with consumers via telephone, email, and/or face-to-face. Financial services and/or call center experience is a big plus.
Team player – we win as a team
Enjoys being on the phone interacting with customers
Someone who enjoys a fast-paced yet fun working environment
Must be a self-starter and self-learner
An excellent communicator
Someone who is routinely the Tech Support hotline for their family and friends
Willingness to work hard and have fun doing it!
Benefits
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Tuition reimbursement
Vision insurance
Work from home
Work Remotely
Work remotely temporarily due to COVID-19
