Great Bay Kids Company Hiring for Remote Customer Service Representative at New York, NY Full Time

Candidates must be able to prioritize daily responsibilities, must be highly organized, detail-oriented, have the ability to multi-task, work in a fast-paced environment, and function as an effective team member.

Duties

Perform order entry duties for a variety of order types.

Ability to communicate in a positive and effective manner to both internal and external customers.

Excellent customer service skills.

Represent Masterbrand Cabinets in a professional and courteous manner.

Perform other duties as assigned.

Punctual and prepared to work.

Requirements

Have excellent communication skills

Proficient in database entry

Ability to work independently, as well as in a team environment

Ability to prioritize tasks

Ability to work under pressure and deadlines

Strong attention to detail

Strong initiative and drive to resolve problems and implement process improvements

Effective listener

Exercises collaboration and compromise to provide solutions that are win-win for the customer and MBCI

Prior experience in Microsoft Excel and Word

Benefits

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Work Remotely

Work remotely temporarily due to COVID-19