We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and GreenScapes Landscape Company, Inc.
As the Customer Service Representative, you will provide professional customer service to both internal and external customers, as well as collaborate with customers and service center personnel to resolve issues. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
What you’ll do on a typical day:
Recognize and resolve documentation errors
Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
Process over, short and damaged freight and related documentation for customer resolution
At a minimum, you’ll need:
2 years of customer service experience
Strong computer, typing and 10-key skills
Experience with Microsoft Office
Availability to work a variety of shifts, including days, evenings, nights and weekends
Job Type: Full-time
Salary: $13.00 – $22.00 per hour
Schedule:
Education:
Experience:
Work Location: Remote
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