The position of Receptionist work to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them. The position must function as a team member to ensure that work is accomplished and quality service is delivered, supporting team members and leading the way in celebrating team successes. While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.
Job duties & responsibilities
PROVIDE A WARM AND HELPFUL POINT OF CONTACT FOR ALL CALLERS AND GUESTS
PROVIDE ADMINISTRATIVE SUPPORT AS ASSIGNED
PARTICIPATE IN AND PROVIDE SCHEDULED TRAINING, EDUCATIONAL CLASSES, AND ORIENTATION PROGRAMS TO MAINTAIN LICENSURE OF SELF AND CERTIFICATION OF TEAM AND ENHANCE QUALITY OF CARE.
PERFORM OTHER RELATED ACTIVITIES AS ASSIGNED OR REQUESTED.
MAINTAIN AND WORK WITHIN ESTABLISHED DEPARTMENTAL, CENTER, AND HOME OFFICE POLICIES AND PROCEDURES, OBJECTIVES, QUALITY IMPROVEMENT PROGRAM, AND SAFETY, ENVIRONMENTAL AND INFECTION CONTROL STANDARDS.
Qualifications & Experience requirements
Knowledge/Skills/Abilities
Work environment
Physical effort/demands (With or Without the Aid of Mechanical Devices)
Mental effort/demands (With or Without the Aid of Mechanical Devices)
Communication (With or Without the Aid of Mechanical Devices)
Sensory requirements (With or Without the Aid of Mechanical Devices)
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