GXO Logistics Looking for Customer Service Representative – 1st Shift at Milton, ON Full Time

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

1st Shift, Monday – Friday, 6:00am – 2:00pm

We believe providing superior support and solutions for our customers drives our success, and we want to put you behind the wheel. As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating packaging slips and reports, and fulfilling customer orders. If you’re excited about the challenge of working for a rapidly growing global company, we have an opportunity for you to grow with GXO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:
Coordinate workload allocation among warehouse workers, material handlers and drivers

Prepare work orders; troubleshoot orders and resolve discrepancies as needed

Assign and release orders sent for loading and unloading

Allocate and research inventory for orders

Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)

Maintain and generate required reports

Process, audit and file various documentation

What you need to succeed at GXO:
At a minimum, you’ll need:
Proficiency in Microsoft Office

Ability to communicate effectively with carriers, customers, employees and management

Proven ability to multitask and prioritize workload in a fast-paced environment

It’d be great if you also have:
High school diploma or equivalent

Availability to work a flexible schedule when needed

1 year of customer service experience

6 months of experience in a warehouse setting

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

Qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Review GXO’s candidate privacy statement here.

If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected]. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.

Accommodation email must include:

• Your name
• Job title with location (city/province) and requisition ID
• A clear description of the disability accommodation that you are seeking