H Manufacturing Group, LLC Hiring for Customer Service/Administrative Assistant Job at Champaign, IL Full Time

Still G-R-O-W-I-N-G : -)

$2,000 sign on BONUS – Email Resume to HR@H3mfgGroup com for consideration

This position handles administrative tasks for the Customer Solutions team.

DUTIES AND RESPONSIBILITIES
 Serve as the administrative liason cusotmer solutions team and other departments as needed.
 Assist with the complete and accurate processing and expediting of job orders.
 Enter and/or Retrieve quotes including price, availability, delivery time, and other information as needed.
 Post-order activities: delivery updates, quality issues, return authorizations, and other concerns as needed.
 Compile and maintain accurate reporting, on customer account statuses
 Monitor inventory requirements against customer order demand.

KEY COMPETENCIES
 Strong customer service background, with exposure to manufacturing (technical/mechanical knowledge) preferred
 Ability to manage multiple priorities and tasks with competing timelines, while maintaining a level head, in a fast- paced environment
 Exceptional organizational skills, attention to detail/accuracy, project management with sound judgment and good decision-making abilities, for critical decisions regarding customer orders

QUALIFICATIONS
 Must be a U.S. citizen

 2+ Years in customer service and/or adminstrative field, manufacturing environment a plus

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Experience:

• Administrative: 3 years (Preferred)
• Data entry: 3 years (Preferred)
• Customer service: 2 years (Preferred)
• ERP systems: 1 year (Preferred)
• Epicor: 1 year (Preferred)

Work Location: One location