Overview
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better – advancing our mission to transform healthcare and serve as a leader of positive change.
The individual in this position bears overall responsibility for coordinating patient care activities to ensure that care meets evidence-based practice standards, and regulatory/payer requirements. The role integrates and coordinates utilization management, care coordination, and discharge planning functions. RN Case Managers may work in units such as ETD, Observation, PACU or in any other area of Hackensack UMC as deemed appropriate by the leadership of the department. Shift and weekend rotation as needed. The RN Case Manager is accountable for a designated patient caseload and plans effectively in order to meet patient needs, manage the length of stay, and promote efficient utilization of resources.
Responsibilities
Facilitation of the collaborative management of patient care across the continuum, intervening as necessary to remove barriers to timely and efficient care delivery and reimbursement
Application of process improvement methodologies in evaluating outcomes of care
Coordination of communication with physicians, nursing, and staff of ancillary departments
Evaluation of care provided against the Length of Stay
Collaboration with Admitting to ensure accuracy of patient demographic and insurance information
Communication with patients and their families around medical plan of care and discharge plan
Assessment and plan for discharge needs and arrangements, including leading multi-disciplinary care conferences and morning ‘flash meetings’ in conjunction with Nursing
Coordinates/facilitates patient care progression throughout the continuum
Completes utilization management for assigned patients
Manages all aspects of discharge planning for assigned patients
Quality-Actively participates in clinical performance improvement activities
Service a. Calls and communicates with major payors to discuss pitfalls and problem cases and documents interventions in Case Management IT system
Growth a. Uses Interqual Guidelines as a coaching tool to aid physicians /hospitalists in appropriate placement of patients Consults with Physician Advisor as appropriate
Adheres to the Medical Center’s Organizational Competencies and the Standards of Behavior
Qualifications
Education, Knowledge, Skills and Abilities Required:
Case Manager, Registered Nurse Graduate of a NLN/AACN accredited program in nursing a plus
Bachelor’s degree in nursing (BSN) or 1 year experience for non BSN HackensackUMC employees
Excellent interpersonal communication and negotiation skills
Strong analytical, data management and PC skills
Current working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement
Understanding of pre-acute and post-acute venues of care and post-acute community resources
Strong organizational and time management skills, as evidenced by a capacity to prioritize multiple tasks and role components
Ability to work independently and exercise sound judgment in interactions with physicians, payers, and patients and their families
Committed to scheduled weekend rotation to meet department needs
Commitment to rotate to evenings as required
Education, Knowledge, Skills and Abilities Preferred:
Licenses and Certifications Required:
AHA Basic Health Care Life Support HCP Certification
NJ State Professional Registered Nurse License
Licenses and Certifications Preferred:
Job ID 2025-161605
Department Care Coordination
Site Hackensack University Med Cntr
Job Location US-NJ-Hackensack
Position Type Per Diem
Standard Hours Per Week 8
Shift Weekend Day
Shift Hours 7 a.m. – 7:30 p.m.
Weekend Work Weekends as Needed
On Call Work No On-Call Required
Holiday Work As Needed
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