Manager
Rathfarnham – Nutgrove Retail Park Ireland
Contract Type: Permanent
Hours Available: Full Time – 40 Hours
Closing Date: 26/07/21
Additional Information:
Full time contract available, 40 hours per week. Must be available to work any shift during the store’s opening hours.
Job Description:
POSITION: BRANCH MANAGER
REPORTING TO: Point of Support at Head Office, Regional Manager
MAIN DUTIES: To ensure that all operations within the branch are running smoothly and efficiently. To ensure that all staff provide a high level of customer service utilising the Company’s You Are the Difference training thereby maximising profitability within the branch. To demonstrate flexibility and adaptability with regard to working in different shops as and when required. To develop all staff to meet the needs and objectives of the business through ongoing training and coaching in line with the Company’s Customer Service Ethos and Values.
KEY TASKS AND DUTIES
1. To champion and maintain the Company’s You Are the Difference customer service experience, therefore maximising the sales potential of the shop.
2. To promote continuous learning, development and growth of the team and the store through daily coaching.
3. To utilise, train and develop subordinate staff.
4. To ensure each new member of staff is effectively inducted into the company.
5. To conduct staff appraisals and agree objectives.
6. To ensure that all administration is to the required standard with any errors or discrepancies being brought to the attention of the relevant department at Head Office immediately.
7. To ensure the security of all money, merchandise and premises at all times.
8. EPOS system – To ensure that all ‘start of day’ and ‘end of day’ procedures are carried out in accordance with detailed operating instructions. To respond promptly to all communication errors or problems.
9. To ensure that all stock issues are dealt with and communicated in the appropriate manner, ensuring that faulty goods, stock transfers, stock counts, overstock issues and customer special orders are dealt with in the appropriate manner.
10. In conjunction with the Personnel Department, implement and maintain standards of recruitment, discipline, training and employee relations within your branch whilst adhering to procedures set out in the Employment legislation.
11. To promote the equal opportunity policies within the company, consulting with your Head Office Point of Support and Personnel regarding any disciplinary or grievance matters that may arise.
12. To monitor staff manual handling ensuring training, policy and procedure are consistently adhered to.
13. To ensure a hazard free environment. To report all hazards or risks to the Health and Safety Officer and in more serious cases John Corry, Director with responsibility for Health and Safety.
14. To ensure that the presentation of the branch staff and premises are of the highest quality. Any defects to property or equipment to be reported to the relevant department at head office.
15. To provide managerial support to other branches within the company where required.
16. Any other duty requested by management.
Measure of Performance
1. The effectiveness of the Company’s You are the Difference training.
2. The maintenance of the Company’s You are the Difference culture.
3. Branch sales figures, average basket and conversion rates.
4. Annual appraisal against set goals and objectives.
5. The effectiveness of communication with Head Office Point of Support, Regional Manager, Head Office departments, and Directors.
6. The effectiveness of administration, stock and security procedures within the branch.
PERSONNEL SPECIFICATION
Essential:
– Flexibility – as advertised, all applicants must be available to work Saturday.
– A passion for home interiors.
Desirable:
– Leader/Coach of a club or society
– Actively involved in local communication
– A clear employment record
– Experience related to the role
Additional Benefits:
COMPETITIVE SALARY
FULL TRAINING
EXCELLENT WORKING CONDITIONS
STAFF DISCOUNT
To apply online please visit the careers section of our website:
https://www.harrycorry.com/viewcareers.aspx
Reference ID: NG/MGR/0721
Application deadline: 26/07/2021
Job Types: Full-time, Permanent
Schedule:
Work remotely:
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