Hays Recruitment Hiring for Customer Service (Part time mornings/Full time) Job at Waterford , Ireland Full Time

Your new company
Your new company is a global organisation within the IT industry with multiple sites across Ireland. They are a recognised employer of choice and due to new business, we are hiring a large team of remote customer service agents to work on a full time/part time basis. This will be a fully remote position, in which you will receive 5-6 or 7 weeks fully paid remote training. However, all candidates MUST BE BASED IN IRELAND.

Your new role
As a Customer Service Agent, you will receive inbound calls and be tasked with bringing a successful resolution to customer queries. You will promote services and solutions while maintaining excellent customer service and meeting your daily targets. Full paid remote training will be provided with continued support throughout your career. This is a remote role with all equipment provided.

What you’ll need to succeed
In order to succeed in this role, you will speak fluent English and have excellent communications skills, both written and verbal. Prior experience in customer service in a fast-paced environment will be an advantage, but this is not necessary. This role will suit a driven individual who has an excellent work ethic, enjoys a target driven environment, has a passion for customer service and who would like to progress in their career. These positions will be fully remote, so you will need a good home office environment (room with a closed door) along with fast broadband. All equipment will be provided for the role.

Full time hours: 40 per week (Working 1 in every 3 weekends)

Part time hours: 25 per week (Monday to Friday) All mornings 9-2

What you’ll get in return
The rate for this role is €10.50 – €11.22 p/h. You will be working from home and will be provided with all necessary equipment. This position will give you a rewarding opportunity within a dynamic and challenging industry, while also gaining hands on experience. This organisation has a reputation for developing and promoting within the company, giving you numerous opportunities for career progression.

Job Types: Full-time, Part-time

Salary: €10.50-€11.22 per hour

Benefits:

• Work from home

Schedule:

• Monday to Friday
• Weekend availability

Education:

• Leaving Certificate (preferred)

Work remotely:

• Yes