HB Leisure Hiring for SeaWorld Game Operator at Orlando, FL Full Time

Purpose & Background:

HB Leisure (HBL) is the world’s leading attraction partner skill games and amusements. Established in 1927, HBL operates in over 90 sites and in 24 countries across the globe. During peak season, HBL employs over 2500 people.

Brief Description:

To provide a fun and exciting for guests enjoying time out at a theme park or event through high levels of engagement to encourage participation in our variety of games and prizes. From popular games such as “hook a duck” to “basketball” to name just a couple, our aim is to focus on bringing fun and excitement to our customers. At the heart of our success is Great Games, Great Prizes and Great People. If a desk job isn’t for you and working with the general public is, then we want to hear from you.

Main areas of responsibility are as follows:

• Day to day operation of our pay as you go games units.
• Upselling our games to customers.
• Visual merchandising of our stock to increase interest and excitement.
• Providing exceptional customer service to our guests.
• Responsibility for the overall tidiness of the game units.
• Management of a small float and paperwork in support of the float.
• Explanation of the games rules to our customers.
• Working within the company’s Health and Safety policy.
• Ensuring any issues are escalated to a member of the management team.
• Replace stock as it runs low.
• Take part in any stock checks as usual.

All employees are expected to undertake any tasks as reasonable requested by management. All employees are expected to maintain a professional image in standard of dress and conduct at all times when representing the company. It is the responsibility of all employees to comply with the policies and procedures of HR Leisure Ltd.

Person Specification:

• Experience – Not necessary as full training is given.
• Desirable – Cash handling and dealing with the general public.
• Knowledge & Skills – Customer Service Skills, good relationship with the general public, honest, reliable, presentable appearance, security minded, able to work well under pressure, patient and understanding, hardworking, confident, positive can do attitude, affable, friendly and approachable and have the ability to stay calm under pressure.

All our current vacancies are available to view here: www.hbleisure.com/careers