Headshots.com Hiring for Customer Experience Specialist (Remote – Candidate Must be Based in Hawaii) at Hawaii Full Time

APPLICATION LINK:

https://my.headshots.com/jobs/customer-experience-specialist-job-application/

WHO WE ARE:

Headshots.com is pioneering how companies organize and take professional headshots at scale – NO photographer, no tacky Ai, no special equipment, no headaches. This is why we are a trusted partner to companies such as Boeing, Capital One, American Express, and other renowned international brands.

Clients follow a simple tutorial to snap a photo on their cell phone, and then our team gets to work! Thanks to our world-class photo editors, we deliver beautiful, cohesive, and on-brand headshots within just three business days, no matter when or where the photo is taken.

YOUR TURN:

Now, you have the opportunity to join our fast growing team, and develop your skills in a fast-paced, service-driven culture! This position would be a perfect fit for someone passionate about providing superior customer experience, detail-oriented, and with excellent written communication skills, who will respond to customer inquiries in a prompt manner, and ensure their needs are met and exceeded.

WHAT THE DAY-TO-DAY LOOKS LIKE:

As the Headshots.com Customer Experience Specialist, you will work as part of our marketing and sales team. We receive a high number of daily inquiries about our service, mostly via email. Your role will be to help answer our customers’ questions in a timely and effective manner. This means drafting answers to product questions via email, responding to inbound leads, and if necessary, jumping on calls to ensure you understand the client’s needs and share more about our product and process.

Note: This is a part-time REMOTE contractor position. The candidate needs to be based in Hawaii.

APPLICATION LINK:

https://my.headshots.com/jobs/customer-experience-specialist-job-application/

RESPONSIBILITIES:

• Flexible hours
• Work from anywhere with internet access!
• 15-25 hours of work per week
• Room for creativity, innovation, and increased responsibilities
• Small team, big impact
• World-class clients

QUALIFICATIONS AND SKILLS:

• Customer centric and friendly
• Energetic and excited about our product
• Excellent written and verbal communicator
• Organized and efficient with email follow up
• Decisive and effective in helping leads make purchasing decisions

GEOGRAPHIC LOCATION:

• Candidate must be based in Hawaii

BENEFITS:

• Flexible hours
• Work from anywhere with internet access!
• 15-25 hours of work per week
• Room for creativity, innovation, and increased responsibilities
• Small team, big impact
• World-class clients

APPLICATION REQUIREMENTS:

• Cover Letter
• Resume or a Summary of Relevant Work Experience
• 2 References

NEXT STEPS:

Successful candidates will be invited for 2-3 interview(s) via Zoom with various members of the Headshots team.

APPLICATION LINK:

https://my.headshots.com/jobs/customer-experience-specialist-job-application/

Job Types: Part-time, Contract

Pay: $25.00 per hour

Schedule:

• On call

COVID-19 considerations:
Yes

Work Location: Remote