Job/Position DescriptionClerk III-Provides a variety of clerical support services in a service delivery office. Provides clerical support for Community Services Supervisor and Community Services Case Manager Staff. Processes mail, opens and date stamps incoming support documents. Performing computer data entry, document management in order to provide accurate and accessible records, compiles reports, updates and maintains current reliable information in case records and logs. Answers incoming telephone calls and distributes messages as appropriate. Other duties include ordering supplies, purging, typing and proofing travel vouchers, recording and distributing minutes for meetings as appropriate and other duties as assigned. Assists with the intake process and consistently utilizes automated systems to manage, obtain and verify information. The Unit Secretary is responsible for monitoring and handling weekly/monthly reports. Other functions include but are not limited to completing receptionist duties, (i.e. greeting visitors, routing requests and making appropriate referrals) filing reports, log setup and maintenance. Assist with making travel arrangements, schedule meeting rooms and work on special assignments. Essential Job FunctionsAttends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Clerk III provides clerical support to the Community Services Supervisor and Community Services Work Staff. The position requires the performance of routine clerical functions with inter-office personal within established timeframes. Tasks include but are not limited to: typing, filing, copying, correspondence, data entry, and supply acquisition. Provides assistance with appropriate resources including telephones, fax, or other services and staff. Receives and routes documents dropped off by consumers or their representatives. Answers and logs incoming calls, ascertains the reason for the can and provides information or directs calls to the appropriate resource. Performs data inquiry for case information. Processes and distributes mail, dates, sort incoming/outgoing mail, reports, documents, printouts. Communicates on a basic level with others (internally or externally) to provide exchange or verify information, answer inquiries, address issues, or resolve/report problems or complaints. Prepares and proofread correspondence, forms or other documents (for example, letters, memos, travel or purchase vouchers, using a personal computer). Enters data into an automated system. Orders and maintains inventory of various items (for example, supplies, forms, furniture, equipment). Prepares basic level ongoing or special narrative or statistical reports. Maintains records, files or logs (for example, administrative, personnel, contract, correspondence, forms, documents, purchasing, case files, tracking logs, files/documents) including filing, retrieving or purging. Assembles materials into packets/folders for distribution to the public or case managers Registrations, Licensure Requirements or CertificationsN/AKnowledge Skills Abilitiesand#149;Ability to operate a personal computer and word processing and spreadsheet software packages (i.e. Microsoft Word, Microsoft Excel). and#149;Knowledge and ability to operate standard office equipment including computer, copying machine, fax machine, calculator and telephone. and#149;Position requires knowledge of office procedures and practice, spelling, punctuation, grammar and basic arithmetic. and#149;A https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=566739 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.
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